Valet & Guest Services Specialist

Towne; Berkeley (CA); On-site; USD 53,038,000 - 59,237,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job summary

The Guest Service Associate at Towne Park will deliver exceptional hospitality by greeting guests, parking and retrieving vehicles safely, and assisting with luggage during arrival and departure. You will provide directions, handle guest inquiries, and explain parking procedures with precise ticketing and revenue collection.

The role requires a high school diploma or GED, strong English skills, and basic math for handling cash.

Qualifications

• Reading and writing in English is required.
• Ability to follow instructions and understand simple memos.
• Basic math and cash handling are required.
• Strong verbal and written communication for guest interactions.
• Ability to read time formats (24-hour/military) and apply rates.

Responsibilities

• Greet guests in a friendly, professional manner and provide attentive hospitality.
• Park and retrieve guest vehicles safely and efficiently.
• Assist guests with luggage and bell services as needed.
• Provide directions, taxi information, and local area guidance.
• Explain parking rates and process cash/claim checks accurately.
• Maintain accurate ticketing, vehicle location, and guest folios.

Skills

English literacy

Reading comprehension

Written communication

Public speaking

Basic math

Time formats

Pricing/rates

Vehicle operation

Parking skills

Education

High school diploma or GED

Job description

The Guest Service Associate at Towne Park will deliver exceptional hospitality by greeting guests, parking and retrieving vehicles safely, and assisting with luggage during arrival and departure. You will provide directions, handle guest inquiries, and explain parking procedures with precise ticketing and revenue collection.

The role requires a high school diploma or GED, strong English skills, and basic math for handling cash.