Valet & Guest Services Concierge

Towne; Miami Beach (FL); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine

401k retirement plan

Job summary

Towne is seeking a Guest Service Associate to deliver exceptional hospitality while managing parking operations and guest services. You will assist with luggage, guide guests, and ensure a friendly, efficient arrival and departure experience.

The role emphasizes safety, accuracy in ticketing, and a positive guest interaction, with shifts on open availability (AM/PM) and potential tips. This position is based in the United States, Florida, Miami area.

Qualifications

• High school diploma or GED required.
• Must hold a valid driver's license or be within commuting distance of the state.
• One month related experience and/or training; or equivalent combination of education and experience.
• Knowledge of principles and processes for providing customer and personal services.

Responsibilities

• Greet guests in a friendly and professional manner and provide hospitality services.
• Park and retrieve vehicles safely and efficiently; assist with luggage as needed.
• Explain parking rates and retrieval procedures to guests and manage ticketing.
• Assist guests with directions, taxis, reservations and local attractions.
• Maintain accurate vehicle keys, claimant checks and guest folios throughout shifts.

Skills

English literacy

Customer service

Attention to detail

Communication

Time management

Education

High school diploma or GED

Job description

Towne is seeking a Guest Service Associate to deliver exceptional hospitality while managing parking operations and guest services. You will assist with luggage, guide guests, and ensure a friendly, efficient arrival and departure experience.

The role emphasizes safety, accuracy in ticketing, and a positive guest interaction, with shifts on open availability (AM/PM) and potential tips. This position is based in the United States, Florida, Miami area.