Valet & Guest Services Attendant

Towne; United States; On-site; USD 17,000 - 22,000; Full time

Job summary

Towne Park is seeking a Guest Service Associate to deliver exceptional hospitality to guests, assist with luggage, and handle parking and valet duties. You will greet guests, help with directions, and ensure safe vehicle handling while maintaining a friendly and efficient service standard.

The role emphasizes customer satisfaction, professional communication, accuracy, and the ability to work in a fast-paced environment.

Qualifications

• High school diploma or GED is required.
• Must hold a valid driver's license for the state of employment.
• One month related experience or training, or an equivalent education/experience.
• Knowledge of customer service principles and practices.
• Good reading, writing and basic math skills; ability to work with time systems.

Responsibilities

• Greet guests warmly and maintain a friendly, professional demeanor.
• Park and retrieve vehicles safely and assist with bell services and luggage as needed.
• Provide directions, arrange taxis, reservations and share information about local amenities.
• Explain parking rates and procedures; issue and collect tickets and receipts; maintain accurate records.

Skills

Customer service

Hospitality

Communication

Attention to detail

Time management

Cash handling

Parking operations

Education

High school diploma or GED

Job description

Towne Park is seeking a Guest Service Associate to deliver exceptional hospitality to guests, assist with luggage, and handle parking and valet duties. You will greet guests, help with directions, and ensure safe vehicle handling while maintaining a friendly and efficient service standard.

The role emphasizes customer satisfaction, professional communication, accuracy, and the ability to work in a fast-paced environment.