Valet & Guest Services Associate — Flexible Shifts

Towne Park, LLC.; Florida; On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job summary

Towne Towne is seeking a Guest Service Associate to deliver exceptional hospitality, parking, and luggage assistance with a focus on safety and efficiency.

You will manage vehicle parking and retrieval, assist guests with directions and inquiries, and ensure accurate handling of tickets, reservations, and payments. This role includes a fast-paced, customer-focused environment across AM/PM shifts.

Qualifications

• Education: High school diploma or GED.
• Must hold a valid driver’s license for the state you are applying to work, or within a commutable distance from the state you are applying to work (as applicable).
• Work Experience: One (1) month related experience and/or training; OR equivalent combination of education and experience.
• Knowledge of principles and processes for providing customer and personal services.
• Ability to read and write standard English language.
• Ability to read and comprehend simple instructions, short correspondence and memos.
• Ability to write simple correspondence.
• Ability to effectively present information in one‑on‑one and small group situations to guests, clients and other employees of the organization.
• Ability to add and subtract three digit numbers and to multiply and divide with 10’s and 100’s; ability to perform these operations using units of American money.
• Ability to understand 24 hour and military time systems.
• Ability to understand rates applicable to time passed.
• Ability to operate a manual transmission is highly desirable Perform parallel parking

Responsibilities

• Greet guests warmly and provide attentive, friendly service.
• Park and retrieve vehicles safely and efficiently.
• Assist guests with luggage and handling of items as needed.
• Provide directions, taxi information, reservations and local area information.
• Explain parking rates and retrieval procedures to guests; issue and collect tickets and keys.
• Support overall guest experience and contribute to smooth operations across shifts.

Skills

Customer service

English proficiency

Communication

Time management

Cash handling

Education

High school diploma or GED

Job description

Towne Towne is seeking a Guest Service Associate to deliver exceptional hospitality, parking, and luggage assistance with a focus on safety and efficiency.

You will manage vehicle parking and retrieval, assist guests with directions and inquiries, and ensure accurate handling of tickets, reservations, and payments. This role includes a fast-paced, customer-focused environment across AM/PM shifts.