Valet & Guest Services Attendant

Towne Park, LLC.; Santa Cruz (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job summary

The Guest Service Associate at Towne Park, LLC. delivers exceptional hospitality by greeting guests, assisting with luggage, and parking/retrieving vehicles promptly and safely.

You will communicate clearly about services, and help guests with directions and inquiries, ensuring a positive arrival and departure experience. Responsibilities include handling tickets, keys, and payments accurately, and maintaining a friendly, professional demeanor with guests and team members at all times.

Qualifications

• High school diploma or GED is required.
• Must hold a valid driver’s license for the applicable state or within commuting distance.

Responsibilities

• Provide friendly, attentive hospitality to guests.
• Assist guests with luggage and baggage handling when applicable.
• Park and retrieve guest vehicles safely and efficiently.
• Explain parking rates and procedures to guests and issue/collect tickets and keys.
• Maintain accuracy of vehicle and guest information in the system.

Skills

Customer service

English literacy

Mathematical basics

Parking operations

Time management

Education

High school diploma or GED

Job description

The Guest Service Associate at Towne Park, LLC. delivers exceptional hospitality by greeting guests, assisting with luggage, and parking/retrieving vehicles promptly and safely.

You will communicate clearly about services, and help guests with directions and inquiries, ensuring a positive arrival and departure experience. Responsibilities include handling tickets, keys, and payments accurately, and maintaining a friendly, professional demeanor with guests and team members at all times.