Valet & Guest Services Concierge

Towne Park, LLC; Cincinnati (OH); On-site; USD 11,000 - 16,000; Full time

Benefits offered by this job

401k retirement savings plan

Accident insurance

Critical illness insurance

Telemedicine benefits

Holiday work availability

Job summary

Towne Park, LLC. seeks a Guest Service Associate to provide exceptional hospitality for guests, parking and retrieving vehicles promptly and safely, and assisting with luggage during arrival and departure.

You will maintain a courteous, efficient service style, handle tickets and payments, and help guests with directions and area information while upholding Towne Park standards. This role includes AM/PM shifts and holiday work where required.

Qualifications

• High school diploma or GED required.
• Valid driver’s license required or within commutable distance.
• One month related experience or training OR equivalent education/experience.
• Knowledge of customer service principles and practices.
• Ability to read/write standard English and basic arithmetic.

Responsibilities

• Maintain a friendly, professional demeanor with guests and colleagues.
• Greet guests and assist with parking and luggage as needed.
• Assist guests with directions, reservations, and area information.
• Explain rates and procedures; manage keys, receipts and ticket information accurately.
• Perform all guest service functions with a focus on safety and efficiency.

Skills

Customer service knowledge

English literacy

Time management

Education

High school diploma or GED

Job description

Towne Park, LLC. seeks a Guest Service Associate to provide exceptional hospitality for guests, parking and retrieving vehicles promptly and safely, and assisting with luggage during arrival and departure.

You will maintain a courteous, efficient service style, handle tickets and payments, and help guests with directions and area information while upholding Towne Park standards. This role includes AM/PM shifts and holiday work where required.