Valet & Guest Services Associate

Towne; Gainesville (FL); On-site; USD 13,000 - 19,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine

401k retirement plan

Job summary

Towne Park is seeking a Guest Service Associate to deliver exceptional hospitality to guests, including parking, luggage handling, and concierge assistance. You will greet guests, assist with directions and inquiries, and help ensure a smooth arrival and departure experience.

The role emphasizes friendly, professional service, attention to detail, and effective communication. A valid driver's license and basic math skills are required, with on-site shifts and a potential for tips.

Qualifications

• High school diploma or GED required.
• Must hold a valid driver’s license for the state you are applying to work.
• One month related experience and/or training or equivalent education/experience.
• Knowledge of customer and personal services.
• Ability to read and write English; basic math and time-keeping skills.
• Ability to present information clearly; operate a manual transmission is desirable.

Responsibilities

• Maintains pleasant, friendly and professional demeanor with all guests, co-workers, and clients.
• Greets guests using last names and maintains proper Towne Park etiquette.
• Parks and retrieves vehicles, assists with bell services and luggage storage as needed.
• Assists guests with directions, taxis, reservations and inquiries; provides local information.
• Explains parking rates and retrieves vehicles; processes tickets, keys and revenue.

Skills

Customer service

Hospitality

Communication

Attention to detail

Education

High school diploma or GED

Job description

Towne Park is seeking a Guest Service Associate to deliver exceptional hospitality to guests, including parking, luggage handling, and concierge assistance. You will greet guests, assist with directions and inquiries, and help ensure a smooth arrival and departure experience.

The role emphasizes friendly, professional service, attention to detail, and effective communication. A valid driver's license and basic math skills are required, with on-site shifts and a potential for tips.