Valet & Guest Services Associate – Tips Included

Towne Park LLC; Gainesville (FL); On-site; USD 21,000 - 83,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement plan

Job summary

Towne Park LLC is seeking a Guest Service Associate to deliver exceptional hospitality, park and retrieve guest vehicles, and assist guests with luggage during arrival and departure. The role emphasizes friendly, attentive service and adherence to safety procedures.

The position operates on AM/PM shifts with a focus on delivering a seamless guest experience, including handling luggage where applicable and providing information about local amenities and services.

Qualifications

• High school diploma or GED required.
• Must hold a valid driver’s license.
• One month of related experience or training.
• Ability to read, write in English and perform basic math.
• Ability to operate in a customer-service environment and assist guests with luggage.

Responsibilities

• Greet guests and provide friendly, professional service.
• Park and retrieve guest vehicles safely as directed.
• Assist guests with luggage delivery and pickup.
• Provide directions, taxis, reservations and area information.
• Explain parking rates and collect payments when applicable.

Skills

Customer service

English literacy

Basic math

Time formats

Communication

Education

High school diploma / GED

Job description

Towne Park LLC is seeking a Guest Service Associate to deliver exceptional hospitality, park and retrieve guest vehicles, and assist guests with luggage during arrival and departure. The role emphasizes friendly, attentive service and adherence to safety procedures.

The position operates on AM/PM shifts with a focus on delivering a seamless guest experience, including handling luggage where applicable and providing information about local amenities and services.