Valet Concierge

Auffenberg Hyundai O'Fallon; Shiloh (IL); On-site; USD 16,531 - 22,041; Part time

Job summary

Auffenberg Hyundai O'Fallon is hiring a part-time Rental Concierge to manage service loaner vehicles and ensure a seamless customer experience during service visits.

The role involves verifying customer eligibility, checking valid driver licenses, ensuring full-coverage insurance, processing check-ins/outs, maintaining records, and coordinating vehicle availability with the service team. Excellent organization and customer service are essential.

Qualifications

• Experience in customer service or hospitality preferred.
• Strong attention to detail and organizational skills.
• Ability to manage loaner inventory and scheduling.

Responsibilities

• verifies customer eligibility
• checking valid driver's licenses
• full-coverage insurance
• completes loaner vehicle processing
• check-in/check-out procedures
• maintains accurate records
• coordinates vehicle availability

Skills

Customer service

Organization

Attention to detail

Job description

AUFFENBERG HYUNDAI SERVICE - WE ARE HIRING!

PART-TIME RENTAL CONCIERGE

A rental concierge is responsible for managing dealership service loaner vehicles and providing an exceptional customer experience.

Roles:

• verifies customer eligibility
• checking valid driver's licenses
• full-coverage insurance
• completes loaner vehicle
• check-in/check-out procedures
• \maintains accurate records
• coordinates vehicle availability.

The ideal candidate is highly organized, professional, detail-oriented, and committed to delivering outstanding customer service while ensuring a smooth and efficient loaner vehicle process for customers during their service visit.