Valet Concierge

Auffenberg Hyundai; Shiloh (IL); On-site; USD 20,664 - 27,552; Part time

Job summary

Auffenberg Hyundai in Shiloh, Illinois is seeking a Part-Time Rental Concierge to manage dealership service loaner vehicles.

The successful candidate will be responsible for checking customer eligibility, maintaining accurate records, and ensuring a smooth loaner vehicle process. Excellent customer service skills and attention to detail are essential for providing an exceptional experience to all customers.

Qualifications

• Highly organized and detail-oriented.
• Professional demeanor with strong customer service skills.

Responsibilities

• Verify customer eligibility for loaner vehicles.
• Check valid driver’s licenses and full-coverage insurance.
• Complete loaner vehicle check-in/check-out procedures.
• Maintain accurate records and coordinate vehicle availability.

Skills

Organizational Skills

Customer Service

Attention to Detail

Job description

PART-TIME RENTAL CONCIERGE

A rental concierge is responsible for managing dealership service loaner vehicles and providing an exceptional customer experience.

Roles

• verifies customer eligibility
• checking valid driver’s licenses
• full-coverage insurance
• completes loaner vehicle
• check-in/check-out procedures
• maintains accurate records
• coordinates vehicle availability

The ideal candidate is highly organized, professional, detail-oriented, and committed to delivering outstanding customer service while ensuring a smooth and efficient loaner vehicle process for customers during their service visit.