Join to apply for the Loaner Vehicle Agent role at Cocoa Hyundai
Responsibilities
- State‑of‑the‑art facility with the latest technology and amenities to foster a professional work environment
- Manage the Loaner/Rental fleet inventory
- Ensure clients experience is pleasant by promptly providing them alternate transportation in a professional and courteous manner.
- Manage Valet Program to ensure customers are receiving premium transportation experience
- Manage support personnel including Mobility Associates, Valets and Clean up Staff
- Open and close rental agreements via TSD rental – obtaining legal documentation, verifying insurance coverage, ensuring compliance with motor vehicle registrations, tags, insurance, contract content, etc.
- Conduct cleanliness and damage inspection before and after each rental transaction
- Interior wipe downs of rental vehicles
- Run daily reports to determine overdue rentals
- Review and analyze management reports and implement action plans as needed
- Excellent communication, organizational and follow‑up skills needed
- Proficiency with computers and technology, Microsoft Office, web, email, phone skills a must
- Performs other duties as assigned
Qualifications
- Outstanding communication skills in both verbal and written
- Excellent customer satisfaction skills
- Professional appearance and work ethic
- Automotive experience a PLUS
- Self‑starter and self‑motivator
- Ability to multi‑task independentlyGreat attitude with high energy
- Ability to work cooperatively with Sales, Service and Parts Personnel
- Valid driver’s license with a clean driving record
- Service or hospitality industry experience a PLUS
- Bilingual a PLUS
- High school diploma or equivalent
Benefits
- 401K
- Paid Vacation
- Sick Time
- Health and Dental Insurance
- Life Insurance
- Short and Long term disability
Seniority Level
Employment Type
Job Function and Industries
- Sales and Business Development
- Motor Vehicle Manufacturing