A prominent automotive dealership in Florida is seeking a Loaner Vehicle Agent to manage their rental fleet and ensure a pleasant experience for clients. The ideal candidate will have outstanding communication skills, a valid driver's license, and a high school diploma or equivalent. This entry-level role offers benefits such as 401K, health, and dental insurance, as well as paid vacation. Automotive experience is a plus, and bilingual candidates are encouraged to apply.
Qualifications
Valid driver’s license with a clean driving record.
Automotive or service/hospitality industry experience is a PLUS.
Professional appearance and work ethic.
Responsibilities
Manage the Loaner/Rental fleet inventory.
Ensure pleasant client experiences by providing alternate transportation.
Conduct cleanliness and damage inspection before and after rentals.
Skills
Outstanding communication skills
Excellent customer satisfaction skills
Ability to multi-task independently
Proficiency with computers and technology
Bilingual
Education
High school diploma or equivalent
Job description
Join to apply for the Loaner Vehicle Agent role at Cocoa Hyundai
Responsibilities
State‑of‑the‑art facility with the latest technology and amenities to foster a professional work environment
Manage the Loaner/Rental fleet inventory
Ensure clients experience is pleasant by promptly providing them alternate transportation in a professional and courteous manner.
Manage Valet Program to ensure customers are receiving premium transportation experience
Manage support personnel including Mobility Associates, Valets and Clean up Staff
Open and close rental agreements via TSD rental – obtaining legal documentation, verifying insurance coverage, ensuring compliance with motor vehicle registrations, tags, insurance, contract content, etc.
Conduct cleanliness and damage inspection before and after each rental transaction
Interior wipe downs of rental vehicles
Run daily reports to determine overdue rentals
Review and analyze management reports and implement action plans as needed
Excellent communication, organizational and follow‑up skills needed
Proficiency with computers and technology, Microsoft Office, web, email, phone skills a must
Performs other duties as assigned
Qualifications
Outstanding communication skills in both verbal and written
Excellent customer satisfaction skills
Professional appearance and work ethic
Automotive experience a PLUS
Self‑starter and self‑motivator
Ability to multi‑task independentlyGreat attitude with high energy
Ability to work cooperatively with Sales, Service and Parts Personnel
Valid driver’s license with a clean driving record