Loaner Concierge: Elevate the Guest Mobility Experience

Tim Moran Auto Group; Hemet (CA); On-site; USD 21,000 - 30,000; Full time

Job summary

Tim Moran Auto Group in Hemet, California, seeks a friendly Service Loaner Concierge to manage dual-brand loaner fleets for Ford and Hyundai. You will be the face of premium mobility, ensuring customers leave with a clean, safe, and fully prepared vehicle while their car is serviced.

Ideal candidates are upbeat, personable, and able to multitask in a busy dealership setting. This on-site role offers daily customer interaction and growth within a well-established auto group.

Qualifications

• Upbeat, positive attitude and customer-focused approach.
• Friendly and professional communication skills.
• Some automotive knowledge is a plus.
• Ability to multitask in a fast-paced environment.
• Strong organizational skills and attention to detail.

Responsibilities

• Greet service customers seeking alternate transportation with professionalism.
• Explain loaner agreements, insurance verifications, and digital rental check-in/check-out.
• Conduct a pre-drive walkaround highlighting basic vehicle features (e.g., Apple CarPlay, Android Auto).
• Deliver an exceptional customer experience from start to finish.

Skills

Customer Service

Hospitality

Communication

Multitasking

Organizational Skills

Team Player

Job description

Tim Moran Auto Group in Hemet, California, seeks a friendly Service Loaner Concierge to manage dual-brand loaner fleets for Ford and Hyundai. You will be the face of premium mobility, ensuring customers leave with a clean, safe, and fully prepared vehicle while their car is serviced.

Ideal candidates are upbeat, personable, and able to multitask in a busy dealership setting. This on-site role offers daily customer interaction and growth within a well-established auto group.