Valet Attendant | Radisson Plaza Hotel | Full Time

Greenleaf Hospitality Group; Kalamazoo (MI); On-site; USD 17,908 - 24,796; Full time

Benefits offered by this job

Medical/Dental/Vision (Full-Time option)

401K with 100% match up to 3% (Full-Time option)

Parental Leave Program (Full-Time Option)

Health and Wellness reimbursement up to $600 annually

Shift meal provided per day

10% Discount on GHG outlets

Discounted hotel rates at Choice Hotels Worldwide

Job summary

Greenleaf Hospitality Group in Kalamazoo is seeking a full-time Valet Attendant to join their Front Office team. The role includes greeting guests, operating the company shuttle, and valet parking vehicles while providing exceptional service. Candidates should be at least 18 years old, have a clean driving record, and possess the physical ability to lift heavy objects. The position offers competitive pay with tips, health benefits, and opportunities for growth in a vibrant work environment.

Qualifications

• Must be 18+ years of age.
• Able to provide clean DMV driving record.
• Able to lift up to 75 pounds.
• Able to handle responsibilities requiring repetitive motion tasks.

Responsibilities

• Greet guests warmly and assist with luggage.
• Safely operate company shuttle for guest transport.
• Valet park guest vehicles following all safety procedures.
• Respond to guests' concerns and enhance their experience.

Skills

Hospitality

Customer Service

Safe Driving

Physical Stamina

Job description

## Valet Attendant | Full TimeApplylocations: Radisson Plaza Hoteltime type: Full timeposted on: Posted 2 Days Agojob requisition id: R-100246**Job Description**## **This is a full time role**## # **A Look Into Working in the Front Office**As a multi-functional member of the Front Office team, you will serve as a first and lasting impression for guests—providing exceptional hospitality from arrival to departure. You’ll take on a variety of responsibilities including valet, shuttle driving, luggage assistance, and service coordination, all while upholding Radisson and GHG standards of excellence. Pay rate is based on experience with performance-based raises, $13 + Tips.# **What You’ll Be Doing*** Greet guests warmly as they arrive and depart; assist with luggage and open doors* Escort guests to rooms, outlets, or vehicles and ensure they feel welcomed and supported* Deliver packages, luggage, amenities, and bell carts to rooms with attention to detail and care* Build positive, professional relationships with guests and respond to requests promptly* Safely operate the company shuttle for guest transportation; maintain shuttle cleanliness and accurate driving logs* Valet park guest vehicles following all safety procedures, applicable laws, and company standards* Coordinate timely pick-ups and drop-offs, navigating multiple requests under changing conditions* Maintain a clean driving record and strong situational awareness while on the road* Communicate clearly and professionally via phone and email to coordinate guest services* Stay knowledgeable about all hotel outlets, events, and local attractions to assist guests and enhance their experience* Collaborate with front office and concierge teams to ensure seamless service across departments* Continuously find ways to improve guest experiences and operational flow* Respond to concerns and complaints with empathy while maintaining adherence to policy* Support daily operations in all areas of the front office as needed; flex between roles with ease* Maintain strong time management and uphold organizational standards* Perform duties with integrity, positivity, and a guest-first mindset* Practice good stewardship of company resources, time, and equipment* Perform other duties as assigned, requested or deemed necessary by management* Ambassador for Radisson and GHG standards# **What You Need for this Position*** Must be 18+ years of age* Must be able to provide clean DMV driving record for consideration* Sufficient manual dexterity in hands to be able to load and unload luggage* Able to stand for long periods of time, up to 8 hours or more* Able to stoop and bend* Able to lift up to 75 pounds* Able to handle responsibilities that require repetitive motion tasks# # **What’s in it for You*** Medical/Dental/Vision (Full-Time option)* 401K with 100% match up to 3% (Full-Time option)* Parental Leave Program (Full-Time Option)* Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year* Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes etc.* Shift meal provided per day* 10% Discount on GHG outlets* Discounted hotel rates at Choice Hotels Worldwide# # **Top Reasons to Work With GHG*** We are one of the Nation's 101 Best and Brightest Companies to work for* You’ll have the opportunity to work with a Front Office team that is fun, high-energy, and passionate about providing a memorable guest experience* You will grow your skills and experience in an environment that encourages growth and development