Valet Attendant | Radisson Plaza Hotel | Full Time

Radisson Plaza Hotel; United States; On-site; USD 13,000 - 17,000; Full time

Benefits offered by this job

Medical/Dental/Vision (Full‑Time option)

401K matching

Parental Leave Program

Health and Wellness reimbursement

Discounted hotel rates

Job summary

Radisson Plaza Hotel is looking for a full-time Front Office team member to provide exceptional hospitality from arrival to departure. You will greet guests, assist with luggage, and safely operate the company shuttle while upholding the high standards of Radisson.

The ideal candidate is at least 18 years old, has a clean driving record, and can lift up to 75 pounds. In return, we offer benefits including medical and wellness reimbursements, as well as discounted hotel rates.

Qualifications

• Must be 18+ years of age.
• Must have a clean DMV driving record.
• Able to lift up to 75 pounds.

Responsibilities

• Greet guests and assist with luggage.
• Safely operate the company shuttle for guest transportation.
• Valet park guest vehicles.

Skills

Customer service

Time management

Driving skills

Job description

Job Description This is a full time role. A Look Into Working in the Front Office As a multi-functional member of the Front Office team, you will serve as a first and lasting impression for guests—providing exceptional hospitality from arrival to departure. You’ll take on a variety of responsibilities including valet, shuttle driving, luggage assistance, and service coordination, all while upholding Radisson and GHG standards of excellence. Pay rate is based on experience with performance-based raises, $13 + Tips.

What You’ll Be Doing

• Greet guests warmly as they arrive and depart and assist with luggage and open doors.
• Escort guests to rooms, outlets, or vehicles and ensure they feel welcomed and supported.
• Deliver packages, luggage, amenities, and bell carts to rooms with attention to detail and care.
• Build positive, professional relationships with guests and respond to requests promptly.
• Safely operate the company shuttle for guest transportation, maintain shuttle cleanliness and accurate driving logs.
• Valet park guest vehicles following all safety procedures, applicable laws, and company standards.
• Coordinate timely pick‑ups and drop‑offs, navigating multiple requests under changing conditions.
• Maintain a clean driving record and strong situational awareness while on the road.
• Communicate clearly and professionally via phone and email to coordinate guest services.
• Stay knowledgeable about all hotel outlets, events, and local attractions to assist guests and enhance their experience.
• Collaborate with front office and concierge teams to ensure seamless service across departments.
• Continuously find ways to improve guest experiences and operational flow.
• Respond to concerns and complaints with empathy while maintaining adherence to policy.
• Support daily operations in all areas of the front office as needed; flex between roles with ease.
• Maintain strong time management and uphold organizational standards.
• Perform duties with integrity, positivity, and a guest‑first mindset.
• Practice good stewardship of company resources, time, and equipment.
• Perform other duties as assigned, requested or deemed necessary by management.
• Ambassador for Radisson and GHG standards.

What You Need for this Position

• Must be 18+ years of age.
• Must be able to provide clean DMV driving record for consideration.
• Sufficient manual dexterity in hands to be able to load and unload luggage.
• Able to stand for long periods of time, up to 8 hours or more.
• Able to stoop and bend.
• Able to lift up to 75 pounds.
• Able to handle responsibilities that require repetitive motion tasks.

What’s in it for You

• Medical/Dental/Vision (Full‑Time option).
• 401K with 100% match up to 3% (Full‑Time option).
• Parental Leave Program (Full‑Time Option).
• Robust Employee Assistance Program providing a wide range of services including up to 7 free counseling sessions per year.
• Health and Wellness reimbursement up to $600 annually for items like massages, gym memberships, running shoes, etc.
• Shift meal provided per day.
• 10% Discount on GHG outlets.
• Discounted hotel rates at Choice Hotels Worldwide.