Vacuum Field Service Engineer – Aftermarket Sales & Support

Leybold USA Inc.; Charleston (SC); À distance; USD 55 000 - 75 000; Plein temps

Résumé du poste

Leybold USA Inc. in Charleston, SC seeks a Field Service Technician to install, troubleshoot, maintain, and service vacuum pumps and related equipment across a designated territory. This is a remote, customer-facing role focused on aftermarket sales, technical support, and strong relationship building.

You will travel up to 50% within the southern US, provide training and technical guidance, and collaborate with account managers to grow service revenue.

Qualifications

• Associate's degree or equivalent technical experience.
• 2+ years field service experience preferred.
• Background in automotive/mechanical repair or assembly.
• Valid driver’s license required.

Responsabilités

• Install, analyze, troubleshoot and maintain Leybold vacuum systems and equipment.
• Promote and sell spare parts, service repairs and aftermarket solutions.
• Collaborate with account managers to identify and penetrate new accounts.
• Provide technical advice, training and support to customers.
• Maintain detailed records of site visits and follow-up activities.
• Assist in product qualifications and installations.
• Recommend products/services tailored to customer needs.
• Support sales channels with technical expertise.
• Train and mentor additional field service staff.
• Perform other duties as assigned.

Connaissances

Vacuum technology

Mechanical aptitude

Electrical aptitude

Customer relationship building

Aftermarket sales

Organizational skills

Written and verbal communication

Self-starter

Formation

Associate's degree in a technical field

Outils

Microsoft Office

Description du poste

Leybold USA Inc. in Charleston, SC seeks a Field Service Technician to install, troubleshoot, maintain, and service vacuum pumps and related equipment across a designated territory. This is a remote, customer-facing role focused on aftermarket sales, technical support, and strong relationship building.

You will travel up to 50% within the southern US, provide training and technical guidance, and collaborate with account managers to grow service revenue.