VA Medical Support & Scheduling Coordinator

Loyal Source; Loveland (CO); On-site; USD 21,000 - 30,000; Full time

Job summary

Loyal Source Government Services is hiring a full-time Medical Support Assistant to support the Northern Colorado VA Outpatient Clinic in Loveland, CO. The role focuses on front-desk reception, patient communications, and coordinating veteran care with community providers.

Daily duties include using Microsoft Office, scheduling appointments, and ensuring accurate patient records in CPRS and VistA. The position offers on-site work with standard clinic hours.

Qualifications

• High School education or GED is required.
• Typing at least 50 words per minute is required.
• Basic medical terminology knowledge is needed.
• Minimum 6 months of customer service experience is required.
• One year of specialized experience in a clinical setting is preferred, including scheduling and EHR use.

Responsibilities

• Works with Scheduler Team Lead to ensure schedulers are competent and represent VA positively.
• Coordinates and authorizes Veteran care with community providers when VA care is unavailable.
• Communicates with VA medical providers on rules for VA Community Care and advises on processes.
• Updates and validates patient demographic information.
• Processes health/administrative data for CPRS and VistA integration.
• Handles community care consults via HS RM and PPMS systems.

Skills

High School diploma

Typing 50 WPM

Medical terminology

Customer service experience

Clinical setting experience

Education

High School education or GED equivalent

Job description

Loyal Source Government Services is hiring a full-time Medical Support Assistant to support the Northern Colorado VA Outpatient Clinic in Loveland, CO. The role focuses on front-desk reception, patient communications, and coordinating veteran care with community providers.

Daily duties include using Microsoft Office, scheduling appointments, and ensuring accurate patient records in CPRS and VistA. The position offers on-site work with standard clinic hours.