Medical Support Assistant: Healthcare Admin & Scheduling

U.S. Department of Veterans Affairs; Asheville (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

The Charles George Medical Center is currently recruiting for multiple Medical Support Assistants within the Health Administration Services. The MSA will independently perform a full range of duties related to healthcare delivery in inpatient or outpatient settings, including answering phones, greeting patients, and scheduling appointments according to VHA scheduling guidelines.

Responsibilities include coordinating transfers, updating demographics and insurance information at check-in, and

Responsibilities

• Answers phones, greets patients, relays messages to appropriate staff
• Schedules appointments, including interpreting and verifying provider orders
• Coordinates administrative functions related to transfers and demographics/insurance verification

Job description

The Charles George Medical Center is currently recruiting for multiple Medical Support Assistants within the Health Administration Services. The MSA will independently perform a full range of duties related to healthcare delivery in inpatient or outpatient settings, including answering phones, greeting patients, and scheduling appointments according to VHA scheduling guidelines.

Responsibilities include coordinating transfers, updating demographics and insurance information at check-in, and