Medical Support & Scheduling Specialist

Talentify; Indianapolis (IN); On-site; USD 42,000 - 65,000; Full time

Job summary

The VA Medical Center in Indianapolis seeks a Medical Support Assistant (MSA) to perform clerical and administrative tasks that support physicians, nurses, and other staff.

The MSA serves as frontline contact, screens calls, schedules appointments, labs, and imaging across clinics, while ensuring patient privacy and smooth operations within the Call Center, Urgent Care, or interdisciplinary teams as needed.

Qualifications

• Performs clerical and administrative work.
• Frontline contact with patients and staff; maintains privacy rules.

Responsibilities

• Screens/receives phone calls courteously and timely; provides information per privacy rules and clinic processes.
• Schedules consultations, labs, x-rays and specialty clinics; coordinates appointments to minimize patient trips.

Job description

The VA Medical Center in Indianapolis seeks a Medical Support Assistant (MSA) to perform clerical and administrative tasks that support physicians, nurses, and other staff.

The MSA serves as frontline contact, screens calls, schedules appointments, labs, and imaging across clinics, while ensuring patient privacy and smooth operations within the Call Center, Urgent Care, or interdisciplinary teams as needed.