VA Medical Scheduler & Front Desk Specialist

Ansible Government Solutions, LLC; Ukiah (CA); On-site; USD 32,000 - 40,000; Full time

Job summary

Ansible Government Solutions, LLC (Ansible) is recruiting Medical Support Assistants to support the Ukiah VA Clinic at 630 Kings Ct, Ukiah, CA 95482. Working hours are Mon-Fri, 8:00am-4:30pm with occasional weekend rotations.

Competitive packages are offered for qualified candidates. Responsibilities include scheduling and receptionist duties per VHA directives, answering calls, and coordinating patient communications.

Qualifications

• Citizen or resident of the United States.
• Ability to speak clearly, hear and write English.
• Log in; type 45-60 wpm with minimum errors.
• Familiarity with medical terminology and clinics.
• Minimum 6 months scheduling experience in a medical setting.
• CMA preferred but not required.
• Ability to pass a security clearance (NACI).

Responsibilities

• Acts as the designated scheduler and receptionist for appointments.
• Answering phones in a timely manner for scheduling requests.
• Chart in CPRS as required and coordinate patient communications.
• Work with Lead Scheduler to ensure timely communications.
• Adhere to VA directives and health system policies.
• Provide quality customer service to patients, families, staff, and providers.

Skills

Scheduling software

Phone etiquette

English proficiency

Computer skills

Education

High school diploma or equivalent

Certified Medical Assistant (CMA) preferred

Tools

CPRS charts

VA policy docs

MS Office

Job description

Ansible Government Solutions, LLC (Ansible) is recruiting Medical Support Assistants to support the Ukiah VA Clinic at 630 Kings Ct, Ukiah, CA 95482. Working hours are Mon-Fri, 8:00am-4:30pm with occasional weekend rotations.

Competitive packages are offered for qualified candidates. Responsibilities include scheduling and receptionist duties per VHA directives, answering calls, and coordinating patient communications.