Medical Support & Front Desk Coordinator

Ansible Government Solutions; San Bruno (CA); On-site; USD 26,000 - 46,000; Full time

Job summary

Ansible Government Solutions, LLC is seeking Medical Support Assistants to support the San Bruno VA Clinic. Roles include appointment coordination, front-office and ROI support, and EMR documentation to support HIM functions.

The position may involve heavy phone work and routine claims review. Qualifications include US citizenship, English proficiency, typing speed, and familiarity with medical terminology.

Qualifications

• Citizen of the United States.
• Ability to speak clearly, hear and write English.
• Typing speed 40–50 wpm with minimal errors.
• Frequent use of phone and computer in daily tasks.
• Familiarity with medical/hospital terminology.
• Willingness to undergo government background checks.

Responsibilities

• Schedule, cancel, and re-schedule patient appointments and/or consults; enter no-show information; prepare for clinic visits; monitor appointments and consults.
• Provide general reception support in the Release of Information offices at various medical centers.
• Scan insurance cards, protect secure information, and complete all insurance buffer encounters required by ICB.
• Scan records into an EMR to support HIM functions at medical centers.
• Make outgoing and receive incoming phone calls.
• Review travel reimbursement requests and reconcile claims/vouchers using electronic systems.
• Review ambulance claims for eligibility and payment.
• Arrange transportation for eligible patients with clinical teams.

Skills

Clear English communication

Typing 40-50 wpm

Heavy phone usage

Frequent computer usage

Medical terminology familiarity

Security clearance readiness

Education

One year of education above high school

Six months clerical/administrative experience

Job description

Ansible Government Solutions, LLC is seeking Medical Support Assistants to support the San Bruno VA Clinic. Roles include appointment coordination, front-office and ROI support, and EMR documentation to support HIM functions.

The position may involve heavy phone work and routine claims review. Qualifications include US citizenship, English proficiency, typing speed, and familiarity with medical terminology.