VA Medical Front Desk Specialist

Loyal Source Government Services; Eureka (CA); On-site; USD 33,000 - 36,000; Full time

Job summary

Loyal Source Government Services is seeking a full-time Medical Support Assistant to provide administrative support at the Eureka VA Outpatient Clinic in Eureka, CA.

Responsibilities include receptionist duties, patient check-in, data entry, HIPAA-compliant handling, and coordination with the Patient Relations team. Requires typing speed, basic medical terminology, and scheduling software experience.

Qualifications

• High School diploma or GED required.
• Typing 50 WPM required.
• At least 6 months clerical experience.
• Basic medical terminology knowledge.
• 6 months experience with scheduling software.

Responsibilities

• Respond to customer requests courteously and professionally.
• Answer phones within 5 rings and transfer as needed.
• Check in patients via ISS and update demographics.
• Maintain patient communications and HIPAA compliance.
• Support patient relations team and coordinate scheduling.
• Use MS Word/Excel/Outlook and VA systems daily.

Skills

Typing 50 WPM

Medical terminology

Clerical experience

Education

High School diploma or GED

Tools

Microsoft Word

Microsoft Excel

Outlook

CPRS

ISS

Microsoft Office Suite

Job description

Loyal Source Government Services is seeking a full-time Medical Support Assistant to provide administrative support at the Eureka VA Outpatient Clinic in Eureka, CA.

Responsibilities include receptionist duties, patient check-in, data entry, HIPAA-compliant handling, and coordination with the Patient Relations team. Requires typing speed, basic medical terminology, and scheduling software experience.