Patient Care Admin Specialist – VA Clinic

Loyal Source Government Services; Angels Camp (CA); On-site; USD 48,000 - 55,000; Full time

Job summary

Loyal Source Government Services is seeking a Medical Support Assistant to provide comprehensive administrative support at the Clearlake VA Outpatient Clinic in Clearlake, CA. The role involves receptionist duties, patient check-in, and coordination with the patient care team to deliver compassionate service.

Candidates should have strong clerical skills, basic medical terminology, and familiarity with Microsoft Office, CPRS, and ISS.

Qualifications

• High School diploma or GED required.
• Typing speed of at least 50 WPM.
• Basic medical terminology knowledge.
• Minimum 6 months of general clerical experience.
• Minimum 6 months experience with scheduling software.

Responsibilities

• Provide receptionist duties and front-desk support.
• Answer calls within standard etiquette and collect necessary information before routing.
• Check in patients via ISS and maintain patient demographics.
• Support Patient Relations and address patient concerns professionally.
• Collaborate in team huddles and maintain clear communication with supervisors and staff.
• Ensure documentation quality and HIPAA-compliant handling of records.

Skills

Typing 50 WPM

Basic medical terminology

General clerical experience

Scheduling software experience

Education

High School diploma or GED

Tools

Microsoft Office Suite

CPRS

ISS

Job description

Loyal Source Government Services is seeking a Medical Support Assistant to provide comprehensive administrative support at the Clearlake VA Outpatient Clinic in Clearlake, CA. The role involves receptionist duties, patient check-in, and coordination with the patient care team to deliver compassionate service.

Candidates should have strong clerical skills, basic medical terminology, and familiarity with Microsoft Office, CPRS, and ISS.