VA Medical Reception & Support Specialist

Loyal Source; Santa Rosa (CA); On-site; USD 28,000 - 34,000; Full time

Job summary

Loyal Source Government Services is hiring a full-time Medical Support Assistant to support the Santa Rosa VA Outpatient Clinic (North) in Santa Rosa, CA. The role focuses on reception, patient data updates, and coordination with care teams.

Ideal candidates will have strong clerical skills, basic medical terminology, and proficiency with Microsoft Office, CPRS, and ISS. On-site clinic hours apply, with a focus on patient care and efficient workflow.

Qualifications

• High School or GED required.
• Type at least 50 WPM.
• Basic medical terminology knowledge required.
• Minimum 6 months general clerical experience.
• Minimum 6 months experience with scheduling software.

Responsibilities

• Provide receptionist duties and administrative support to Santa Rosa VA Outpatient Clinic (North).
• Answer phones within 5 rings and transfer to providers after collecting necessary information.
• Update patient demographics and ensure accuracy of records.
• Support patient relations and address feedback and concerns professionally.
• Maintain documentation with correct punctuation, spelling, and formats.

Skills

Typing 50 WPM

Medical Terminology

General Clerical

Scheduling Software

Education

High School Diploma

Tools

Microsoft Office Suite

CPRS

ISS

Job description

Loyal Source Government Services is hiring a full-time Medical Support Assistant to support the Santa Rosa VA Outpatient Clinic (North) in Santa Rosa, CA. The role focuses on reception, patient data updates, and coordination with care teams.

Ideal candidates will have strong clerical skills, basic medical terminology, and proficiency with Microsoft Office, CPRS, and ISS. On-site clinic hours apply, with a focus on patient care and efficient workflow.