VA Medical Support Assistant — Clinic Admin & Front Desk

Loyal Source Government Services; San Bruno (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

Loyal Source Government Services is recruiting a Medical Support Assistant for the San Bruno VA Outpatient Clinic in San Bruno, CA. This full-time role involves receptionist duties, patient check-in, data entry, and coordination with the care team to ensure smooth clinic operations.

The position requires strong typing, basic medical terminology, and clerical experience. You will utilize Microsoft Office, ISS, and CPRS, supporting efficient scheduling and patient service in a VA setting.

Qualifications

• Typing at least 50 words per minute.
• Basic medical terminology knowledge required.
• Minimum 6 months general clerical experience.
• Minimum 6 months experience with scheduling software or general scheduling tasks.

Responsibilities

• Greet and assist internal and external customers professionally.
• Answer phones, transfer calls to providers, collect necessary information.
• Check in patients via ISS and maintain patient demographics.
• Maintain accurate correspondence and documentation with proper punctuation and formatting.
• Support Patient Relations and address patient concerns tactfully.
• Manage clinic opening/closing and monitor faxes/mail per HIPAA standards.

Skills

Typing 50 WPM

Medical terminology

Clerical experience

Scheduling software

Education

High School diploma or GED

Job description

Loyal Source Government Services is recruiting a Medical Support Assistant for the San Bruno VA Outpatient Clinic in San Bruno, CA. This full-time role involves receptionist duties, patient check-in, data entry, and coordination with the care team to ensure smooth clinic operations.

The position requires strong typing, basic medical terminology, and clerical experience. You will utilize Microsoft Office, ISS, and CPRS, supporting efficient scheduling and patient service in a VA setting.