VA Home-Visit Case Manager | Medicaid Waiver Navigator

Moms In Motion - A Virginia Service Facilitation Provider; Stafford (VA); Hybrid; USD 55,000 - 100,000; Full time

Benefits offered by this job

401K

Dental insurance

Health insurance

Training & development

Vision insurance

Paid Training

Paid Holidays

Mileage & Cell Phone Reimbursement

Job summary

Moms In Motion - A Virginia Service Facilitation Provider is seeking a Service Facilitator (SF) Case Manager to support families across Virginia’s Medicaid Waiver programs. You will visit client homes, guide families through CCC+, CL, FIS, and EPSDT processes, and write plans of care that genuinely impact lives.

With at least 2 years of relevant experience and a valid driver’s license, you’ll engage families with empathy, coordinate services, and resolve issues such as authorizations and

Qualifications

• 2+ years of experience supporting individuals with disabilities or the elderly.
• No degree required; experience valued over formal education.
• Valid driver’s license and reliable vehicle.
• Proficient with basic digital tools (email, documents, spreadsheets) and video calls.

Responsibilities

• Visit clients in their homes on a daily basis.
• Serve as the go-to guide for families navigating waiver programs.
• Write plans of care and assessments that drive outcomes.
• Troubleshoot issues like service authorizations and timesheets.
• Build lasting relationships with families based on trust and respect.
• Work remotely from a laptop/tablet with local travel as needed.

Skills

Strong communication

Tech savvy

Driver's license

Customer-focused

Tools

Email

Docs

Spreadsheets

Video calls

Job description

Moms In Motion - A Virginia Service Facilitation Provider is seeking a Service Facilitator (SF) Case Manager to support families across Virginia’s Medicaid Waiver programs. You will visit client homes, guide families through CCC+, CL, FIS, and EPSDT processes, and write plans of care that genuinely impact lives.

With at least 2 years of relevant experience and a valid driver’s license, you’ll engage families with empathy, coordinate services, and resolve issues such as authorizations and