VA Home-Visit Case Manager - Medicaid Waiver Navigator

Moms In Motion - A Virginia Service Facilitation Provider; Springfield (VA); Remote; USD 55,000 - 100,000; Full time

Benefits offered by this job

Health insurance

Training & development

Vision insurance

401(k)

Dental insurance

Paid Training

Paid Holidays

Medical, Dental & Vision Insurance

Disability, Life, & AD&D - company pay

401K with Employer Match

EAP & Telemedicine Access

Flexible Spending Accounts & Dependent

Job summary

Moms In Motion in Virginia is seeking Service Facilitators to visit families at home, helping them navigate Medicaid Waiver programs and support safe, healthy, independent living.

The role emphasizes compassion, organization, and strong communication. A valid driver's license and willingness to travel locally are required; degree is not necessary.

You can work remotely from a laptop, with paid training and a comprehensive benefits package.

Qualifications

• At least 2 years of experience supporting individuals with disabilities or the elderly.
• No degree required; heart and experience matter more than formal education.
• Tech-savvy enough for email, docs, spreadsheets, portal navigation and video calls.
• A valid driver's license and reliable vehicle (no client transport).
• Excellent written and spoken communication.
• Able to pass a background check and provide 2 professional references.
• Bonus points for Person-Centered Thinking/Planning training.

Responsibilities

• Hit the road locally to visit clients in their homes.
• Be the go-to guide for families navigating waiver programs.
• Write up plans of care and assessments that actually make a difference.
• Troubleshoot issues like service authorizations and timesheets.
• Build lasting relationships with families built on respect, patience, and trust.
• Work remotely from your laptop/tablet.

Skills

Communication skills

Tech literacy

Driver's license

Customer service

Tools

Email

Docs

Video calls

Job description

Moms In Motion in Virginia is seeking Service Facilitators to visit families at home, helping them navigate Medicaid Waiver programs and support safe, healthy, independent living.

The role emphasizes compassion, organization, and strong communication. A valid driver's license and willingness to travel locally are required; degree is not necessary.

You can work remotely from a laptop, with paid training and a comprehensive benefits package.