VA Education Benefits Certifying Specialist

Full Sail University; Winter Park, Northern (FL, KY); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Full Sail University in Winter Park, FL is seeking a Veterans Affairs Certifying Official to manage VA education benefits paperwork and eligibility for military students and dependents. You will assist students and families by phone, email, and in person, ensuring accurate certification and timely communication with the VA.

The role requires a Bachelor’s degree or equivalent experience, with preference for candidates familiar with VA benefits or Financial Aid.

Qualifications

• Bachelor’s degree required; or equivalent experience in a professional office environment.
• Experience in certifying VA benefits and/or Financial Aid is a plus.
• Administrative and customer service experience in a professional office environment preferred.

Responsibilities

• Process and manage Veterans education benefit paperwork per Federal and State guidelines.
• Calculate and certify VA Education benefits for military students and dependents.
• Assist students and parents via calls, email, and in-person visits to navigate VA benefits.
• Maintain confidentiality of sensitive information and adhere to university policies.

Skills

Verbal & written communication

Customer service

Team collaboration

Problem solving

Professionalism

Adaptability

Education

Bachelor’s degree

Tools

Microsoft Word

Excel

PowerPoint

Outlook

CampusVue or similar system

Job description

Full Sail University in Winter Park, FL is seeking a Veterans Affairs Certifying Official to manage VA education benefits paperwork and eligibility for military students and dependents. You will assist students and families by phone, email, and in person, ensuring accurate certification and timely communication with the VA.

The role requires a Bachelor’s degree or equivalent experience, with preference for candidates familiar with VA benefits or Financial Aid.