Veterans Affairs School Certifying Official (Entry-Level)

Full Sail University; Winter Park, Northern (FL, KY); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Full Sail University in Winter Park, FL is seeking a Veterans Affairs Certifying Official to manage VA education benefits paperwork and eligibility for military students and dependents. You will assist students and families by phone, email, and in person, ensuring accurate certification and timely communication with the VA.

The role requires a Bachelor’s degree or equivalent experience, with preference for candidates familiar with VA benefits or Financial Aid.

Qualifications

• Bachelor’s degree required; or equivalent experience in a professional office environment.
• Experience in certifying VA benefits and/or Financial Aid is a plus.
• Administrative and customer service experience in a professional office environment preferred.

Responsibilities

• Process and manage Veterans education benefit paperwork per Federal and State guidelines.
• Calculate and certify VA Education benefits for military students and dependents.
• Assist students and parents via calls, email, and in-person visits to navigate VA benefits.
• Maintain confidentiality of sensitive information and adhere to university policies.

Skills

Verbal & written communication

Customer service

Team collaboration

Problem solving

Professionalism

Adaptability

Education

Bachelor’s degree

Tools

Microsoft Word

Excel

PowerPoint

Outlook

CampusVue or similar system

Job description

Veterans Affairs Certifying Official (Evergreen) page is loaded## Veterans Affairs Certifying Official (Evergreen)locations: Full Sailtime type: Full timeposted on: Posted 18 Days Agojob requisition id: R00010811If you're looking for the chance to learn, grow, and make a contribution to the community, look at employment opportunities with Full Sail University. You'll find your choice of career opportunities, great benefits, an environment that welcomes and values creativity, and a work experience that is both challenging and rewarding!The Certifying Official is responsible for processing and managing Veteran's education benefit paperwork in accordance with Federal and State guidelines. This will include but is not limited to document and eligibility verification, while providing notice to the Department Of Veteran Affairs of student’s schedule, attendance and tuition billed. Additionally, the Certifying Official is responsible for maintaining current knowledge of all Veterans Education benefits, as well as the regulations of the Department of Veteran Affairs and institutional policies.**Essential Duties and Responsibilities:*** Process and manage Veteran's education benefit paperwork in accordance with Federal and State guidelines* Calculate and certify VA Education benefits and entitlements for Military students and dependents* Provide prospective and incoming enrolled and actively attending students with assistance and guidance to successfully finance their education using their VA education benefits* Assist students and parents through in-bound/out-bound calls, e-mail, and in-person office visits**Other Responsibilities:*** Adhere to policies and procedures of Full Sail University* Maintain strict confidentiality of company and personnel information* Adhere to company attendance standards* Perform other duties as assigned**Competencies:*** Ability to communicate effectively through verbal and written means* Excellent spelling and grammar* Ability to work well within a team environment* Strong desire to help others* Ability to creatively solve problems* Professional attitude, upbeat, social, dependable* Ability to adapt and thrive in fast-paced, dynamic environment* Organized, a self-starter, and motivated as well as coachable**Education and/or Experience:*** Bachelor’s degree and/or one year of experience working in a secondary school service department required* Previous administrative and customer service experience in a professional office environment required; Experience certifying VA benefits and/or Financial Aid knowledge a plus, but will train an otherwise qualified candidate* Applicant must not currently be or have ever been in default on any student loans.**Computer/Equipment Skills:** Must be experienced using a computer, basic Microsoft Office software (Word, Excel, PowerPoint, Outlook), CampusVue or similar computer data system, and other internet-based programs. **Environmental Factors/Physical Demands:** Work is performed in an office environment. Physical requirements include remaining seated for extended periods of time while using a PC keyboard, calculator and/or telephone. Employee must be able to work a minimum of 40 hours per week, 8:30 a.m. - 5:30 p.m., M – F, in addition to occasional weekends and overtime as needed.Full Sail is an Equal Opportunity Employer.**Mission** People from around the world come to Full Sail University to pursue their educational goals, and they share one thing in common – a passion for a creative future in the entertainment and media industry. Full Sail’s mission is to provide students with an innovative style of education, delivered by a staff of dedicated individuals, that addresses potential career opportunities available in an ever-growing, constantly evolving industry. We do this by developing unique curricula that combine elements of creativity, art, business and life skills, technical prowess, and academic achievement. Our education is delivered via immersive teaching methods, both in Full Sail’s real-world production studios and classrooms, as well as through our online learning environment. Every one of our degree programs is designed to provide students with knowledge and real-world experience that will help them realize their career goals in the entertainment and media industry. **Full Sail’s Unifying Principles** At Full Sail, we believe that what we give to each other and our students comes back to each of us individually and to the school as a whole. Therefore, we are totally committed to the individual success of each member of our staff family. As a staff family, we are dedicated to taking a sincere interest in the success of every student and client who comes through our doors