UX Researcher – E‑commerce Experience & Strategy

TikTok USDS Joint Venture; Los Angeles (CA); On-site; USD 97,000 - 212,000; Full time

Job summary

TikTok USDS Joint Venture LLC in Los Angeles is seeking a UX Research/Data Science professional focused on the North American and global E-commerce consumer experience. You will partner with product, design, engineering, and marketing to translate insights into UX actions and informed design directions.

The role emphasizes end-to-end consumer experience, longitudinal research, and data-driven decision making in a fast-paced, on-site environment.

Qualifications

• Minimum 2+ years in UX research or data science, preferably in ecommerce or tech.
• Experience analyzing data with SQL, Python, R, SPSS and translating insights into design actions.
• Portfolio or case studies showing end-to-end consumer experience design.

Responsibilities

• Partner with cross-functional teams to understand needs of E-commerce consumers and translate insights into UX findings.
• Identify strategic questions to inform the E-commerce experience and shape end-to-end journeys.
• Own design and research planning, select methods, and translate findings into design concepts.
• Design and conduct research (mainly quantitative) and synthesize actionable insights to influence strategy.
• Initiate exploratory research and maintain long-term trackers to surface future directions.
• Support quantitative workstreams with robust survey design and data processing.
• Measure impact of design changes using data-driven methods over time.

Skills

UX research

Data analysis

End-to-end consumer experience

Portfolio case studies

Education

Master’s or PhD in a quantitative field

Tools

SQL

Python

R

SPSS

Job description

TikTok USDS Joint Venture LLC in Los Angeles is seeking a UX Research/Data Science professional focused on the North American and global E-commerce consumer experience. You will partner with product, design, engineering, and marketing to translate insights into UX actions and informed design directions.

The role emphasizes end-to-end consumer experience, longitudinal research, and data-driven decision making in a fast-paced, on-site environment.