Global UX Researcher, E-Commerce (LATAM) - Travel 2-3 wks

TikTok; Seattle (WA); In loco; USD 103.000 - 144.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, dental, and vision insurance

401(k) with company match

Paid parental leave

Disability coverage

Life insurance

Wellbeing benefits

10 holidays per year

10 sick days per year

17 paid personal time

Descrizione del lavoro

TikTok is seeking a UX Researcher for Global E-Commerce focusing on LATAM and other markets, based in Seattle. You will lead mixed-methods studies, from qualitative interviews to quantitative analyses, to inform product strategy across diverse regions.

The role requires ability to run interviews in the US, collaborate with cross-functional teams, and translate insights into actionable recommendations that drive user-centric commerce experiences.

Competenze

• Minimum 1 year of experience in UX research.
• Bachelor's degree or above in Psychology, Statistics, Sociology, Marketing Research, Economics, International Trade, or other related fields.
• Experience and/or knowledge in both qualitative and quantitative research methods, such as usability studies (remote/in lab), focus groups, interviews, concept tests, diary studies, surveys, data analysis, A/B testing, etc. Be able to conduct interviews/design questionnaires in the US.

Mansioni

• Work closely with cross-functional leads to deeply understand the needs of e-Commerce consumers, merchants, and influencers in the Latin America market and other global markets;
• Collaborate with stakeholders to identify the key research questions that will help shape the e-Commerce product strategy in different markets;
• Identify and create the best research methods based on the question, timeline, and resourcing;
• Design and implement research, synthesize findings into practical and impactful insights to help stakeholders make decisions;
• Measure and track how product changes affect user behaviors and attitudes over time across different markets, reveal the key reasons with solid data rationale;
• Initiate foundational research and gather insights from relevant industries to help stakeholders explore the possible solutions to challenging long-term product questions.

Conoscenze

UX research

Qualitative methods

Quantitative methods

Interviews

Usability testing

A/B testing

Data analysis

Formazione

Bachelor's degree in Psychology, Statistics, Sociology, Marketing Research, Economics, International Trade, or related field

Strumenti

SQL

Python

R

SPSS

Descrizione del lavoro

TikTok is seeking a UX Researcher for Global E-Commerce focusing on LATAM and other markets, based in Seattle. You will lead mixed-methods studies, from qualitative interviews to quantitative analyses, to inform product strategy across diverse regions.

The role requires ability to run interviews in the US, collaborate with cross-functional teams, and translate insights into actionable recommendations that drive user-centric commerce experiences.