UX Content Designer - Video

Sage; Atlanta (GA); Hybrid; USD 60,000 - 100,000; Full time

Job summary

Sage is seeking a UX Content Designer in Atlanta to manage and expand customer-facing video content across the Sage Construction portfolio. The role blends content design, localization, and product storytelling to align with branding and customer workflows.

You will plan, script, record, edit, and publish videos that highlight product functionality, releases, and customer value, while collaborating with SMEs and staying aligned with PLG and in-product education initiatives.

Qualifications

• Experience in product content, content design, UX writing, technical communication, video content production, or a related field.
• Experience reviewing, scripting, recording, editing, publishing, updating, and maintaining customer-facing video content for software products.
• Proven ability to migrate and reorganize video libraries and manage source files, metadata, versions, and publishing workflows.
• Knowledge of Product-Led Growth (PLG), customer activation, onboarding, in-product education, feature discovery, and product adoption initiatives.
• Familiarity with multilingual content, localization workflows, and translation programs for global audiences.
• Strong writing, editing, and storytelling skills, with the ability to simplify complex software workflows.

Responsibilities

• Review and update existing video content to reflect current Sage branding, terminology, product functionality, and customer workflows.
• Migrate video content and assets to approved platforms and repositories while preserving accuracy, organization, and discoverability.
• Manage video localization, including scripts, voiceovers, captions, and on-screen content, while maintaining assets and publishing records.
• Collaborate with subject-matter experts to ensure content accuracy and prioritize updates based on needs.
• Create new customer-facing videos that demonstrate functionality, explain workflows, introduce releases, and communicate value.
• Translate complex construction, accounting, implementation, and ERP workflows into concise, useful video experiences.
• Plan, script, storyboard, record, edit, caption, publish, and maintain content from concept to release.
• Support content strategy, standards, and best practices across the Sage Construction portfolio.
• Spearhead evolving content initiatives, including AI-assisted experiences and in-product education.

Skills

Product content

Content design

UX writing

Technical communication

Video content production

Tools

Camtasia

Adobe Premiere Pro

OBS Studio

Loom

Wistia

YouTube

Job description

We are currently seeking a UX Content Designer to review, update, migrate, localize, maintain, and expand a growing library of customer-facing video content across the Sage Construction portfolio.

As a UX Content Designer at Sage, you will create and maintain video content, ensuring it remains accurate, current, discoverable, and aligned with Sage branding, terminology, product experiences, and customer workflows. You will also develop new videos highlighting product functionality, new capabilities, releases, and customer value.

*** Please note that this role is hybrid and will require you to work 3 days a week from our Atlanta office. ***

• Review and update existing video content to ensure it reflects current Sage branding, terminology, product functionality, and customer workflows.
• Migrate video content and associated assets to approved platforms and repositories while preserving accuracy, organization, and discoverability.
• Manage video localization, including scripts, voiceovers, captions, and on-screen content, while maintaining video assets and publishing records.
• Work with SMEs to ensure content accuracy and prioritise updates based on needs.
• Create new customer-facing videos that demonstrate functionality, explain workflows, introduce releases, and communicate value.
• Translate complex construction, accounting, implementation, and ERP workflows into concise, useful video experiences.
• Plan, script, storyboard, record, edit, caption, publish, and maintain content from concept to release.
• Support content strategy, standards, and best practices across the Sage Construction portfolio.
• Spearhead evolving content initiatives, including AI-assisted experiences and in-product education.

Requirements

• Experience in product content, content design, UX writing, technical communication, video content production, or a related field.
• Experience reviewing, scripting, recording, editing, publishing, updating, and maintaining customer-facing video content for software products.
• Proven ability to migrate and reorganize video libraries and manage source files, metadata, versions, and publishing workflows.
• Knowledge of Product-Led Growth (PLG), customer activation, onboarding, in-product education, feature discovery, and product adoption initiatives.
• Familiarity with multilingual content, localization workflows, and translation programs for global audiences.
• Strong writing, editing, and storytelling skills, with the ability to simplify complex software workflows.

Desirable

• Familiarity with Sage products, Sage Intacct, or ERP software.
• Experience within the construction industry, construction technology, accounting, financial management, or implementation organizations.
• Proven ability to create software demonstrations, workflow videos, release highlights, feature overviews, or customer adoption videos.
• Knowledge of video production and publishing tools such as Camtasia, Adobe Premiere Pro, OBS Studio, Loom, Wistia, YouTube, or similar platforms.

#LI-AS1

Product Delivery

United States

Atlanta

Hybrid

Working at Sage means you're supporting millions of small and mid-sized businesses globally with technology to work smarter and move faster. We build software that reduces busywork so customers can spend less time on admin and more time building their business.

Our colleagues are high-performers who prioritize growth, make bold choices, and focus and galvanize to get things done. They work on meaningull, market-shaping initiatives that stretch their skills, sharpen their craft, and create real customer impact.

Explore our culture and benefits: sage.com/careers/working-at-sage

We celebrate individuality and welcome you to join us if you embrace all backgrounds, identities, beliefs, and ways of working.

UX Content Designer - Video

Equal Employment Opportunity (EEO)

Sage is committed to Equal Employment Opportunity and providing reasonable accommodations to applicants with physical and/or mental disabilities.

In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Sage will be based on merit, qualifications, and abilities. Sage does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, protected disability, veteran status, sexual orientation, gender identity, genetic information, or any other characteristic protected by applicable law.