Hybrid UX Content Designer - Video & Localization

Sage; Atlanta (GA); Hybrid; USD 60,000 - 100,000; Full time

Job summary

Sage is seeking a UX Content Designer in Atlanta to manage and expand customer-facing video content across the Sage Construction portfolio. The role blends content design, localization, and product storytelling to align with branding and customer workflows.

You will plan, script, record, edit, and publish videos that highlight product functionality, releases, and customer value, while collaborating with SMEs and staying aligned with PLG and in-product education initiatives.

Qualifications

• Experience in product content, content design, UX writing, technical communication, video content production, or a related field.
• Experience reviewing, scripting, recording, editing, publishing, updating, and maintaining customer-facing video content for software products.
• Proven ability to migrate and reorganize video libraries and manage source files, metadata, versions, and publishing workflows.
• Knowledge of Product-Led Growth (PLG), customer activation, onboarding, in-product education, feature discovery, and product adoption initiatives.
• Familiarity with multilingual content, localization workflows, and translation programs for global audiences.
• Strong writing, editing, and storytelling skills, with the ability to simplify complex software workflows.

Responsibilities

• Review and update existing video content to reflect current Sage branding, terminology, product functionality, and customer workflows.
• Migrate video content and assets to approved platforms and repositories while preserving accuracy, organization, and discoverability.
• Manage video localization, including scripts, voiceovers, captions, and on-screen content, while maintaining assets and publishing records.
• Collaborate with subject-matter experts to ensure content accuracy and prioritize updates based on needs.
• Create new customer-facing videos that demonstrate functionality, explain workflows, introduce releases, and communicate value.
• Translate complex construction, accounting, implementation, and ERP workflows into concise, useful video experiences.
• Plan, script, storyboard, record, edit, caption, publish, and maintain content from concept to release.
• Support content strategy, standards, and best practices across the Sage Construction portfolio.
• Spearhead evolving content initiatives, including AI-assisted experiences and in-product education.

Skills

Product content

Content design

UX writing

Technical communication

Video content production

Tools

Camtasia

Adobe Premiere Pro

OBS Studio

Loom

Wistia

YouTube

Job description

Sage is seeking a UX Content Designer in Atlanta to manage and expand customer-facing video content across the Sage Construction portfolio. The role blends content design, localization, and product storytelling to align with branding and customer workflows.

You will plan, script, record, edit, and publish videos that highlight product functionality, releases, and customer value, while collaborating with SMEs and staying aligned with PLG and in-product education initiatives.