UX Content Designer - Video

Sage; Atlanta (GA); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Sage City is seeking a UX Content Designer to review, migrate, localize, maintain, and expand a growing library of customer-facing video content across the Sage Construction portfolio. You will create and maintain videos that reflect branding, terminology, product experiences, and customer workflows.

This hybrid role requires three days per week in our Atlanta office. You will plan, script, storyboard, record, edit, caption, publish, and maintain content from concept to release, collaborating

Qualifications

• Experience in product content, content design, UX writing, or related field.
• Experience creating, reviewing, scripting, recording, editing, publishing, and maintaining customer-facing video content for software products.
• Familiarity with localization and multilingual content workflows.

Responsibilities

• Review and update existing video content to reflect current branding and product capabilities.
• Migrate video content and assets to approved platforms while preserving organization and discoverability.
• Plan, script, storyboard, record, edit, caption, publish, and maintain content end-to-end.
• Collaborate with SMEs to ensure accuracy and prioritize updates based on needs.
• Develop new videos highlighting functionality, releases, and customer value.

Skills

UX content design

UX writing

Technical communication

Video content production

Localization workflows

Storytelling

Editing and publishing

Tools

Camtasia

Adobe Premiere Pro

OBS Studio

Loom

Wistia

YouTube

Job description

Job Description We are currently seeking a UX Content Designer to review, update, migrate, localize, maintain, and expand a growing library of customer-facing video content across the Sage Construction portfolio.As a UX Content Designer at Sage, you will create and maintain video content, ensuring it remains accurate, current, discoverable, and aligned with Sage branding, terminology, product experiences, and customer workflows. You will also develop new videos highlighting product functionality, new capabilities, releases, and customer value.*** Please note that this role is hybrid and will require you to work 3 days a week from our Atlanta office. ***Key Responsibilities • Review and update existing video content to ensure it reflects current Sage branding, terminology, product functionality, and customer workflows.• Migrate video content and associated assets to approved platforms and repositories while preserving accuracy, organization, and discoverability.• Manage video localization, including scripts, voiceovers, captions, and on-screen content, while maintaining video assets and publishing records.• Work with SMEs to ensure content accuracy and prioritise updates based on needs.• Create new customer-facing videos that demonstrate functionality, explain workflows, introduce releases, and communicate value.• Translate complex construction, accounting, implementation, and ERP workflows into concise, useful video experiences.• Plan, script, storyboard, record, edit, caption, publish, and maintain content from concept to release.• Support content strategy, standards, and best practices across the Sage Construction portfolio.• Spearhead evolving content initiatives, including AI-assisted experiences and in-product education.Requirements• Experience in product content, content design, UX writing, technical communication, video content production, or a related field.• Experience reviewing, scripting, recording, editing, publishing, updating, and maintaining customer-facing video content for software products.• Proven ability to migrate and reorganize video libraries and manage source files, metadata, versions, and publishing workflows.• Knowledge of Product-Led Growth (PLG), customer activation, onboarding, in-product education, feature discovery, and product adoption initiatives.• Familiarity with multilingual content, localization workflows, and translation programs for global audiences.• Strong writing, editing, and storytelling skills, with the ability to simplify complex software workflows.Desirable• Familiarity with Sage products, Sage Intacct, or ERP software.• Experience within the construction industry, construction technology, accounting, financial management, or implementation organizations.• Proven ability to create software demonstrations, workflow videos, release highlights, feature overviews, or customer adoption videos.• Knowledge of video production and publishing tools such as Camtasia, Adobe Premiere Pro, OBS Studio, Loom, Wistia, YouTube, or similar platforms.#LI-AS1