Utilization Review Index Intake Coordinator - REMOTE - Mon-Fri 8:30am-5:30pm PST

EK Health Services Inc.; Flagstaff (AZ); Remote; USD 22,000 - 23,000; Full time

Benefits offered by this job

Medical, Dental and Vision insurance

401K

Paid Time Off

Paid Holidays

Monthly Internet stipend

Job summary

EK Health Services Inc. seeks an Index-Intake Coordinator to prepare electronic medical case files for Healthcare Professionals. You will scan, index, label, and upload records to the Utilization Review or Medical Case Management systems, under UR supervision.

This remote, eight-hour per day (Mon-Fri) position requires strong computer skills, excellent communication, and precise data handling in a fast-paced environment.

Qualifications

• High School diploma or GED required.
• Strong written and oral communication skills.
• Proficient with MS Word, Excel, email and Internet.

Responsibilities

• Scan, upload and label case documents into the appropriate files.
• Sort hard copy and soft copy medical records.
• Process referrals with deadlines and send reviews to HCPs.
• Data entry for UR referrals into EK Health Services software.

Skills

Communication skills

Organization

Computer literacy

Data entry

Attention to detail

Work under pressure

Education

High School diploma or GED

Tools

MS Word

MS Excel

Email

Internet

Job description

Description

Hawaii (HI).

Under the direction of the UR Administrative Supervisor, an Index-Intake Coordinator is responsible for pre-opening and preparing electronic medical case files for Healthcare Professionals (HCP) to complete. The indexing portion is comprised of scanning, indexing, categorizing, and uploading medical records and files to the corresponding Utilization Review or Medical Case Management case.

At this time, we are not accepting or considering applicants residing in California (CA), New York (NY), or Hawaii (HI).

Work Specifics

Non-Exempt, eight (8) hour workday, Monday-Friday 8:30 AM - 5:30 PM PST. Remote.

Responsibilities May Include, But Are Not Limited To

• Scanning, Uploading, and labeling of case documents into the appropriate case files
• Separating and sorting of hard copy/soft copy medical files and documents
• Processing referrals with dedicated deadlines and sending reviews to our HCPs
• Collecting medical files and documents to be scanned, indexed, and uploaded to web-based Utilization Review case management application
• Heavy data entry
• Promptly answer all incoming calls and assist callers with proper telephone etiquette; must sound professional, credible, pleasant, and sincere
• Professional interaction with Nurses, Insurance Adjusters, and other medical professionals
• Responds to routine inquiries or complaints from customers and the public; refers non-routine, sensitive and/or complex requests for information and other inquiries or complaints to appropriate staff
• Process Utilization Review referral forms received by EK Health Services
• In-take / Data Entry of UR referrals into EK Health Services software and case assignment
• Other duties as assigned

Pay And Perks

• Pay: $16-17/hr DOE
• Medical, Dental and Vision insurance
• 401K
• Paid Time Off
• Paid Holidays
• Monthly Internet Stipend

Requirements

• High School Graduate or G.E.D. equivalent
• Professional demeanor with Excellent Written and Oral Communication Skills
• Strong Organization Skills
• Must be computer literate with a high comfort level with computer programs/ functions, including MS Word, MS Excel, Email, and Internet
• Basic medical terminology
• Basic clerical and administrative skills
• Must be Accurate and Efficient
• Must be Punctual and Dependable
• Able to maintain focus and positive attitude in a fast-paced environment
• Ability to work with minimal supervision
• Ability to meet deadlines in a high pressure, time sensitive environment

Physical Requirements

Candidate must be able to sit the majority of an 8-hour day except for lunch and break times. Candidate must be able to keyboard the majority of an 8-hour day except for lunch and break times. Candidate must have manual dexterity. Candidate must be able to speak on the telephone intermittently throughout the day. Candidate must be able to read and write English fluently. Candidate must be able to provide and confirm safe home office environment. Home office must be HIPAA compliant.

• Requires DSL, fiber, or cable internet connection from home 100 mbps preferred or better. *