Utilization Review Index Intake Coordinator - REMOTE - Mon-Fri 8:30am-5:30pm PST

EK Health Services Inc.; Arizona; Híbrido; USD 22.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental and Vision insurance

401K

Paid Time Off

Paid Holidays

Monthly Internet Stipend

Descripción de la vacante

EK Health Services Inc. is seeking an Utilization Review Index Intake Coordinator for a fully remote role in AZ, Mon-Fri 8:30am-5:30pm PST. The position requires processing of medical case files and referrals, indexing, data entry, and collaboration with healthcare professionals.

Responsibilities include scanning, labeling, and uploading documents, handling inquiries, and ensuring timely completion of tasks. A high school diploma and strong communication skills are essential for success.

Formación

• High school diploma or GED required.
• Excellent written and oral communication skills.
• Strong organizational abilities and attention to detail.
• Comfort with MS Word, Excel, email, and internet tools.
• Ability to work independently in a fast-paced environment.

Responsabilidades

• Pre-open and prepare electronic medical case files for Healthcare Professionals.
• Index, scan, categorize, and upload medical records to case management systems.
• Handle end-to-end processing of UR referrals from indexing to HCP assignment.
• Assist with overflow administrative tasks and data entry as needed.
• Maintain professional telephone etiquette and respond to inquiries.

Conocimientos

Professional demeanor

Written and verbal communication

Organization skills

MS Word

MS Excel

Email

Internet

Educación

High School/GED

Herramientas

MS Word

MS Excel

Email

Internet

Descripción del empleo

All Jobs > Utilization Review Index Intake Coordinator - REMOTE - Mon-Fri 8:30am-5:30pm PST

Utilization Review Index Intake Coordinator - REMOTE - Mon-Fri 8:30am-5:30pm PST
Fully Remote AZ

Full-time

Description

Please note: At this time, we are not accepting or considering applicants residing in California (CA), New York (NY), or

Under the direction of the UR Administrative Supervisor, an Index-Intake Coordinator is responsible for pre-opening and preparing electronic medical case files for Healthcare Professionals (HCP) to complete. The indexing portion is comprised of scanning, indexing, categorizing, and uploading medical records and files to the corresponding Utilization Review or Medical Case Management case.

Concurrently, this position also requires the ability to transition between indexing and intake. The intake coordinator role performs end to end processing of Utilization Review referrals, which is the process between indexing to the assignment of the HCP. They will also assist other administrative staff with overflow work, including word processing, data entry and internet research tasks.

Responsibilities may include, but are not limited to:

• Scanning, Uploading, and labeling of case documents into the appropriate case files
• Separating and sorting of hard copy/soft copy medical files and documents
• Processing referrals with dedicated deadlines and sending reviews to our HCPs
• Collecting medical files and documents to be scanned, indexed, and uploaded to web-based Utilization Review case management application
• Promptly answer all incoming calls and assist callers with proper telephone etiquette; must sound professional, credible, pleasant, and sincere
• Professional interaction with Nurses, Insurance Adjusters, and other medical professionals
• Responds to routine inquiries or complaints from customers and the public; refers non-routine, sensitive and/or complex requests for information and other inquiries or complaints to appropriate staff
• Process Utilization Review referral forms received by EK Health Services
• In-take / Data Entry of UR referrals into EK Health Services software and case assignment
• Other duties as assigned

Pay and Perks:

• Pay: $16-17/hr DOE
• Medical, Dental and Vision insurance
• 401K
• Paid Time Off
• Paid Holidays
• Monthly Internet Stipend

Requirements

• High School Graduate or G.E.D. equivalent
• Professional demeanor with Excellent Written and Oral Communication Skills
• Strong Organization Skills
• Must be computer literate with a high comfort level with computer programs/ functions, including MS Word, MS Excel, Email, and Internet
• Basic medical terminology
• Basic clerical and administrative skills
• Must be Accurate and Efficient
• Must be Punctual and Dependable
• Able to maintain focus and positive attitude in a fast-paced environment
• Ability to work with minimal supervision
• Ability to meet deadlines in a high pressure, time sensitive environment

Physical Requirements:

Candidate must be able to sit the majority of an 8-hour day except for lunch and break times. Candidate must be able to keyboard the majority of an 8-hour day except for lunch and break times. Candidate must have manual dexterity. Candidate must be able to speak on the telephone intermittently throughout the day. Candidate must be able to read and write English fluently. Candidate must be able to provide and confirm safe home office environment. Home office must be HIPAA compliant.

*Requires DSL, fiber, or cable internet connection from home 100 mbps preferred or better. *