Utility Billing Manager

conservicecareers; Logan (UT); Hybrid; USD 22,000 - 30,000; Full time

Job summary

Conservice is seeking a Billing Manager to oversee resident billing for multi-unit properties. You will prepare timely and accurate billing statements, ensure residents reimburse expenses fairly, and collaborate with clients to deliver effective billing solutions.

This full-time, hybrid role in Logan, Utah runs Monday through Friday, 8:00 AM to 5:00 PM Mountain Time. Compensation starts at $19.40/hour with a productivity-based bonus; strong Excel and Google Suite skills, plus excellent client

Qualifications

• 2+ years in an office environment or client-facing work.
• Proficient in Excel and Google Suite tools.
• High school diploma or equivalent required.

Responsibilities

• Assist clients to achieve mutually beneficial Billing solutions.
• Use custom software to calculate utility bills for residents.
• Utilize Excel to solve billing problems and data analysis.
• Maintain excellent customer service when handling client questions.
• Identify ways to improve personal and team productivity.

Skills

Attention to detail

Positive attitude/learn

Google Suite

Excel

Self-management

Client communication

Time management

Organization

Problem solving

Education

High school diploma or equivalent

Tools

Zoom

Google Meet

Excel

Job description

Wage: $19.40/hr Plus a productivity based bonus system

Location:Hybrid (In office Tuesday, Wednesday, Thursday) Logan UT

Shift:Monday - Friday, 8:00 AM - 5:00 PM Mountain Time, Full-Time

Overview

Multi-Unit properties typically receive and pay a single bill per utility for an entire property. They contract with Conservice to split the bill between residents. As a billing manager at Conservice, you will prepare timely and accurate billing statements to residents to ensure that properties get reimbursed for the expense and residents pay a fair portion of the utility bills, while helping them achieve their strategic goals.

Responsibilities

Primary responsibilities in the position revolve around managing our client’s Billing needs. This could consist of any one of the following items:

• Working with clients to achieve mutually beneficial Billing solutions
• Using custom software to calculate utility bills for each resident or tenant
• Utilize Excel to work through various problems that might arise in Billing
• Maintain excellent customer service skills when handling client questions
• Continuously look for ways to problem solve and increase personal productivity as well as that of the team

Qualifications

Because this position has constant contact with our clients and has a very high potential, we believe that our team members should exhibit some of our highest standards of excellence. Some of these qualities include, but are not limited to:

• Attention to detail, specifically working to maintain top accuracy and timeliness metrics
• Great attitude and a willingness to learn in-house software
• Proficiency in Google Suites and Excel. Remote connections, Zoom/Google Meets
• Ability to self-manage and take initiative to complete work in a timely manner
• Manage client needs as well as team needs for managing workload
• Excellent organization and time management skills
• Able to communicate effectively with clients either by phone or email
• Quick learner and ability to manage stressful situations
• Ability to solve problems and research information

Education & Experience

• 2+ years working in an office environment and/or working directly with clients
• Proficient knowledge of Excel
• High school diploma or equivalent