Single Family Billing Manager

conserviceinternal; Logan (UT); Hybrid; USD 55,000 - 72,000; Full time

Job summary

conserviceinternal is seeking a Billing Manager for the Single Family department in Utah. This hybrid role requires coordinating bill data, ensuring accessibility, and delivering accurate, timely statements.

You will review resident discrepancies in Conservice’s system, analyze billed versus actual amounts, and communicate with clients, property managers, and residents to resolve issues. The position emphasizes adaptability, high-quality written and verbal communication, and the ability to

Qualifications

• High School Diploma required.
• Proficient with Microsoft Excel and Google Sheets.

Responsibilities

• Ensure bills are available and accessible.
• Review resident discrepancies in Conservice’s system.
• Analyze processed bills and actual bills for accuracy.
• Communicate via email and phone with clients, property managers, and residents.
• Identify inefficient processes and propose improvements.
• Duties, responsibilities and activities may change; flexible with tasks.
• Low phone usage on outbound calls (10-30%) to providers and inbound calls.

Skills

Adaptability

Prioritization

Analytical thinking

Communication

Stress management

Feedback receptivity

Education

High School Diploma

Tools

Microsoft Excel

Google Sheets

Job description

BILLING MANAGER

Department: Single Family

Location: Hybrid (In office Tuesday, Wednesday, and Thursday)

Overview

Our Billing Managers collect and thoroughly review all necessary information to bill residents accurately, and in a timely manner. This requires making sure that the necessary bills are available and easily accessible. You will be expected to be coachable and adapt as tasks are assigned and as obstacles arise. Come take part in our fast paced team that is dedicated to taking on stimulating challenges and reaching new heights.

Responsibilities

• Making sure the necessary bills are available
• Reviewing resident discrepancies in Conservice’s computer system
• Analyzing processed bills and actual bills to ensure accuracy
• Communicating through email and phone to resolve issues for clients, property managers, and residents
• Identify inefficient processes and innovate as needed
• Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice
• Low Phone Usage between 10-30% their day on outbound calls to providers and inbound calls from clients, residents, and utility providers

Qualifications

• Adaptable to multiple tasks and projects
• Accept and utilize feedback and criticism
• Able to prioritize your workload to meet deadlines
• Able to independently analyze and reason to make unaided decisions
• Professional and relatable in writing and verbal communication
• Composure during stressful situations

Education & Experience

• High School Diploma
• Comfortable navigating Microsoft Excel and Google Sheets