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The Billing Coordinator position will support the complete utility billing cycle, from onboarding to monthly recurring billing for multifamily real estate customers. This role works closely with the Billing Manager and Operations team to ensure accuracy, efficiency, and compliance in all billing processes.
As a Billing Coordinator, you will be a key contributor to our billing operations team, ensuring accurate and timely processing of utility billing for our multifamily property clients. You will work within established processes and procedures to maintain billing accuracy, support account onboarding, and help identify opportunities for operational improvements.
Your responsibilities will include processing resident billing accounts according to established billing cycles and regulatory requirements, maintaining high attention to detail to minimize billing errors, and assisting with the onboarding process for new properties and residents. You will help identify and elevate billing discrepancies for resolution, support the Billing Manager with process documentation and testing of system enhancements, collaborate with Pod Setup, Account Management, and UVM Coordinator teams on billing-related matters, and maintain organized records and documentation of billing activities.
This is an excellent opportunity for someone who thrives in a process-driven, detail‑oriented environment and wants to build a career in billing operations within a growing technology company.
To excel in this role, you should be detail‑oriented, comfortable working with numbers and technology systems, and able to work effectively both independently and as part of a team. You should be organized, able to prioritize tasks, and comfortable working in a fast‑paced environment with established deadlines.
We’d especially like to hear from you if you have:
If you are a detail‑oriented, process‑driven professional who thrives in a collaborative team environment and wants to contribute to a rapidly growing startup revolutionizing the utility billing industry, we want to hear from you.