Utility Billing & Customer Service Specialist

Minnesota City Jobs; Columbia Heights (MN); On-site; USD 42,000 - 56,000; Full time

Job summary

Minnesota City Jobs is seeking anAdministrative Assistant in Columbia Heights to support Utility Billing and City Hall operations. The role requires handling cash and payments, answering calls and emails, and performing clerical tasks with careful adherence to policy.

The candidate should have a high school diploma or GED and at least two years of public-facing work experience, plus one year in accounting, bookkeeping, or related data entry. Supervision by the Utility Billing Coordinator applies.

Qualifications

• Experience with extensive public contact
• Experience in accounting, bookkeeping, or related data entry position.

Responsibilities

• Assist walk-in customers and answer City Hall and Utility Billing phone lines
• Process payments and coordinate service requests
• Support front-office operations and clerical duties
• Refer non-routine or complex problems to supervisor

Skills

Accounting principles

Public customer service

Data entry

Education

High school diploma or GED

Job description

Minnesota City Jobs is seeking anAdministrative Assistant in Columbia Heights to support Utility Billing and City Hall operations. The role requires handling cash and payments, answering calls and emails, and performing clerical tasks with careful adherence to policy.

The candidate should have a high school diploma or GED and at least two years of public-facing work experience, plus one year in accounting, bookkeeping, or related data entry. Supervision by the Utility Billing Coordinator applies.