Utility Accounts & Customer Service Specialist

City of Maypearl; Texas; Hybrid; USD 42,000 - 62,000; Full time

Job summary

The City of Maypearl seeks a City Clerk to provide prompt and accurate service to residents regarding utility billing, payments, disconnections, transfers and credits. The role emphasizes professional, friendly customer service and problem resolution in account matters.

You will respond to customers by phone, in person, by mail and email; process new service, re-reads, transfers, and disconnections; monitor delinquent accounts and send notices.

Job description

The City of Maypearl seeks a City Clerk to provide prompt and accurate service to residents regarding utility billing, payments, disconnections, transfers and credits. The role emphasizes professional, friendly customer service and problem resolution in account matters.

You will respond to customers by phone, in person, by mail and email; process new service, re-reads, transfers, and disconnections; monitor delinquent accounts and send notices.