Utilities Billing & Cash Handling Specialist

Phenix City, AL; Phenix City (AL); Vor Ort; USD 32.000 - 52.000; Vollzeit

Zusammenfassung

City of Phenix City seeks a Billing Clerk to support utility billing operations. Responsibilities include processing payments, balancing cash drawers, and handling billing discrepancies. The role requires accurate data entry, filing, and report generation within a busy municipal office.

Experience in bookkeeping or cashiering is preferred, along with High School education and bookkeeping training. Customer service and phone skills are essential for daily interactions with residents.

Qualifikationen

• High School with additional training in bookkeeping/business technology.
• Office experience in bookkeeping, cashiering or related office environment or equivalent.
• Knowledge of customer accounts and billing processes.
• Ability to use computers for data entry and reporting.

Aufgaben

• Process payments and manage cash drawer balance.
• Handle billing discrepancies and provide customer information.
• Prepare daily cash reports and receipts.
• Deposit payments and verify account information in the system.
• Maintain filing and archiving of billing documents.
• Assist customers with payment forms and banking tasks.
• Answer telephone inquiries on billing balances, disconnections, and due dates.
• Coordinate with vendors for waste/recycling services as needed.

Kenntnisse

Billing knowledge

Cash handling

Data entry

Customer service

Phone skills

Ausbildung

High School diploma

Bookkeeping training

Tools

Accounting software

Jobbeschreibung

City of Phenix City seeks a Billing Clerk to support utility billing operations. Responsibilities include processing payments, balancing cash drawers, and handling billing discrepancies. The role requires accurate data entry, filing, and report generation within a busy municipal office.

Experience in bookkeeping or cashiering is preferred, along with High School education and bookkeeping training. Customer service and phone skills are essential for daily interactions with residents.