Usher / Ticket Taker

Legends Global; Fresno (CA); On-site; USD 19,000 - 27,000; Part time

Job summary

ASM Global's Save Mart Center in Fresno is seeking a part-time Usher to greet guests at events, provide information, and maintain a welcoming atmosphere. The role reports to the Events Manager and sits in Guest Services/Event operations, with hourly pay of $16.90 and a flexible schedule including nights and weekends.

Ideal candidates will have at least six months of customer service experience, be 18 or older, and able to stand or walk for long periods.

Qualifications

• Must be 18 years of age or older.
• Six months of customer service experience preferred.
• High school diploma or GED required.

Responsibilities

• Receive all guests with outstanding friendly customer service.
• Answer general questions about the arena and provide assistance when needed.
• Assist Event Manager and Usher Supervisors when needed.
• All other duties and responsibilities as assigned.

Skills

Customer service

Verbal communication

Interpersonal skills

Flexibility

Stand/walk for hours

Education

High school diploma or GED

Job description

Reports to: Events Manager

Department: Guest Services/Event operations

Salary: $16.90/hr

ASM GLOBAL, a public facilities management company, has immediate openings for part-time Usher at Save Mart Center.

Job title: Usher

Reports to: Events Manager

Department: Guest Services/Event operations

FSLA: Hourly, Part-time

Salary: $16.90/hr

Position Summary

This position will greet and assist guest at events including answering questions that arise. This position represents the facility with outstanding friendly custom service greeting and assisting guest at events. Will also assist guest answering questions that arise and will report problems or concerns to appropriate department.

Major Responsibilities

• Receive all guests with outstanding friendly customer service.
• Answer general questions about the arena and provide assistance when needed.
• Assist Event Manager and Usher Supervisors when needed.
• All other duties and responsibilities as assigned.

WORKING CONDITIONS

This position is not substantially exposed to adverse conditions other than loud sound for some events.

Knowledge, Skills & Abilities

• Must be able to work in a fast paced diverse environment
• Convey strong verbal & interpersonal skills.
• Follow oral and written instructions and communicate effectively with others in both oral and written form.
• Remain flexible and adjust to situations as they occur.
• Must be able to work irregular hours including nights, weekend and/or holidays as needed.
• Must be able to stand and/or walk for hours at a time.

Education And/Or Experience

Must be 18 years of age or older. Received High school diploma or GED; and at least six (6) months customer service experience preferred.

NOTE: The essential responsibilities of this position described under the headings above. Job duties may be subject to change at any time due to reasonable accommodation or other reasons. Also this document in no way states or implies that these are the only duties performed by the employee occupying this position.

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages

Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.

VEVRAA Federal Contractor.