Usher / Ticket Taker

asmglobal; Fresno (CA); On-site; CAD 19,000 - 27,000; Part time

Job summary

ASM Global is seeking a part-time Usher at Save Mart Center in Canada. The role greets guests, provides directions and answers questions to ensure a positive event experience.

You'll represent the venue with friendly service, assist guests during events, and report concerns to the appropriate department. The position requires the ability to stand for long periods and work irregular hours including nights, weekends, and holidays.

Qualifications

• Must be 18 years of age or older.
• High school diploma or GED required.
• At least six months customer service experience preferred.

Responsibilities

• Receive all guests with outstanding friendly customer service.
• Answer general questions about the arena and provide assistance when needed.
• Assist Event Manager and Usher Supervisors when needed.
• All other duties and responsibilities as assigned.

Skills

Verbal communication

Interpersonal skills

Customer service

Adaptability

Flexibility

Education

High school diploma or GED

Job description

Job title: Usher

Reports to: Events Manager

Department: Guest Services/Event operations

FSLA: Hourly, Part-time

Salary:$16.90/hr

ASM GLOBAL, a public facilities management company, has immediate openings for part-time Usher at Save Mart Center.

POSITION SUMMARY

This position will greet and assist guest at events including answering questions that arise. This position represents the facility with outstanding friendly custom service greeting and assisting guest at events. Will also assist guest answering questions that arise and will report problems or concerns to appropriate department.

MAJOR RESPONSIBILITIES

• Receive all guests with outstanding friendly customer service.
• Answer general questions about the arena and provide assistance when needed.
• Assist Event Manager and Usher Supervisors when needed.
• All other duties and responsibilities as assigned.

WORKING CONDITIONS

This position is not substantially exposed to adverse conditions other than loud sound for some events.

KNOWLEDGE, SKILLS & ABILITIES

• Must be able to work in a fast paced diverse environment
• Convey strong verbal & interpersonal skills.
• Follow oral and written instructions and communicate effectively with others in both oral and written form.
• Remain flexible and adjust to situations as they occur.
• Must be able to work irregular hours including nights, weekend and/or holidays as needed.
• Must be able to stand and/or walk for hours at a time.

EDUCATION AND/OR EXPERIENCE

Must be 18 years of age or older. Received High school diploma or GED; and at least six (6) months customer service experience preferred.

(This recruitment will close when position(s) have been filled).

External Candidates:

ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages

Women, Minorities, Individuals with Disabilities, and protected Veterans to apply.

VEVRAA Federal Contractor.

NOTE:

The essential responsibilities of this position described under the headings above. Job duties may be subject to change at any time due to reasonable accommodation or other reasons. Also this document in no way states or implies that these are the only duties performed by the employee occupying this position.