Usher Supervisor — Lead Event Experience & Safety

Live Nation Worldwide, Inc.; Wantagh (NY); Vor Ort; USD 19.000 - 28.000; Vollzeit

Benefits dieser Stelle

Generous vacation

Healthcare

Retirement benefits

Student loan repayment

Tuition reimbursement

Six months of paid caregiver leave

Roadie Babies

Exclusive employee ticketing program

Zusammenfassung

Live Nation Entertainment in Wantagh, NY is seeking an Usher Supervisor to supervise Ushers and coordinate event staff to deliver outstanding guest experiences. This working supervisor ensures smooth operations and direct customer service during events.

The role requires strong communication, ability to work independently, and physical stamina including lifting up to 50 lbs. You'll train staff, schedule shifts, enforce venue policies, and support safety and sustainability initiatives.

Qualifikationen

• High School Diploma or equivalent.
• Familiar with Microsoft Office Suite.
• Attention to detail, quality and accuracy.
• Strong relationship building and communication skills.
• Ability to work independently.
• Excellent verbal and written communication skills.
• Position requires constant walking, climbing stairs, lifting and carrying 50 lbs.+ and occasional sitting.

Aufgaben

• Direct and supervise Ushers and other employees performing similar services.
• On an ongoing basis leads and train staff to include assisting in staffing positions to ensure that all staff members are well-informed on event specific details.
• Coordinate team rest periods in accordance with state and local law and help to find coverage.
• Assist management to ensure compliance with all venue policies and procedures to include all safety regulations.
• Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
• Partner with fellow band members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.
• Oversee productivity and work assignments of the Ushers and communicate with management (or designated Manager) any challenges and status of all assignments prior to the conclusion of the shift.
• Other tasks as assigned by the Cleaning Services Manager.
• Assign and schedule team members to specific duties.
• Enforce safety, health, and security duties.

Kenntnisse

MS Office

Attention to detail

Communication

Independent work

Verbal communication

Written communication

Stamina

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

Live Nation Entertainment in Wantagh, NY is seeking an Usher Supervisor to supervise Ushers and coordinate event staff to deliver outstanding guest experiences. This working supervisor ensures smooth operations and direct customer service during events.

The role requires strong communication, ability to work independently, and physical stamina including lifting up to 50 lbs. You'll train staff, schedule shifts, enforce venue policies, and support safety and sustainability initiatives.