Usher (Full-Time)

Sight & Sound Brand; Branson (MO); On-site; USD 25,000 - 35,000; Full time

Job summary

Sight & Sound Brand in Branson, Missouri is looking for an Usher. The role involves providing top-notch customer service by directing guests, preparing areas for their arrival, and ensuring their comfort and safety. Essential skills include interpersonal abilities and physical agility. A high school education is required along with customer service experience. Join us to foster an environment that celebrates teamwork and collaboration in sharing stories that matter.

Qualifications

• Customer Service Experience.
• Physical agility to walk consistently up and down stairs and uneven surfaces.
• Exhibits awareness of and sensitivity to the guest’s perspective.

Responsibilities

• Provide the highest level of customer service through directing and assisting guests.
• Prepare the House for reception of the guests.
• Interact with Box Office, House and Concessions to resolve customer concerns.
• Assist with an emergency situation in public areas involving guests.
• Maintain unity among members of the Guest Services Department.

Skills

High interpersonal/people skills

Good discernment

Negotiating abilities

Problem solver

Approachable, friendly and outgoing

Education

High School or better

Job description

Branson Theater, 1001 Shepherd of the Hills Expy, Branson, MO 65616, USA

Sight & Sound is an organization comprised of people with diverse talents coming together as one in Christ to tell His story through who we are and what we do. We foster a culture of love for God and love for others, trust and teamwork, and a collaborative environment in which we get to do our best work every day.

The Usher will provide guests with the highest levels of customer service and safety, which includes courteous, timely, efficient seating and aiding in guests’ overall comfort.

Responsibilities

• Provide the highest level of customer service through directing and assisting guests.
• Prepare the House for reception of the guests.
• Interact with Box Office, House and Concessions to resolve customers concerns. Assist with special needs and requests.
• Monitor and assist with restroom and lobby appearance.
• Assist with an emergency situation in public areas involving guests.
• Maintain unity among members of the Guest Services Department.

Requirements

• High interpersonal/people skills.
• Good discernment, negotiating abilities, problem solver, approachable, friendly and outgoing.
• Physical agility to walk consistently up and down stairs, uneven surfaces, and physically escort guests to their seats.
• Exhibiting an awareness of and sensitivity to the guest’s perspective.
• Exhibiting a desire for each guest to become a Sight & Sound advocate.

Education

High School or better.

Experience

Customer Service Experience.

Behaviors & Skills

• Team Player: Works well as a member of a group.
• Leader: Inspires teammates to follow them.
• Enthusiastic: Shows intense and eager enjoyment and interest.
• Dedicated: Devoted to a task or purpose with loyalty or integrity.

Please visit sight-sound.com to view the full job description and complete an application.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.