Used Car Service Advisor | Customer Experience Pro

Hireology; Coon Rapids (MN); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401k with Match

Paid Vacation

Growth Opportunities

Paid Training

Family Owned and Operated

Long Term Job Security

Health and Wellness

Accident & Critical Illness

HSA/Flexible Spending

Pet Insurance

Employee Discounts

State of the Art Facility

Paid Certification

Ongoing Certification

OEM Certification

Busy Shop

Job summary

Hireology in Minnesota is seeking a Used Car Department Service Advisor to own the customer experience in the service lane. You will greet vehicle owners, explain repair steps, and coordinate with technicians to ensure timely service and accurate parts inventory.

You do not need automotive experience, but strong customer service, professional appearance, and clean driving record are required. The role offers growth opportunities and comprehensive benefits.

Qualifications

• Customer service experience preferred.
• Ability to greet customers and explain repair processes.
• Experience coordinating with technicians is a plus.

Responsibilities

• Write-up repair orders for Used Car Department and process using Reynolds and Reynolds DMS.
• Communicate with techs on authorized repairs.
• Provide daily inventory updates to sales managers.
• Act as liaison between techs and sales and handle Used Car inventory questions for sales.
• Distribute work between technicians efficiently.

Skills

Organized and friendly

People skills

Time management

Communication skills

Clean driving record

Demonstrated ability to manage others

Job description

Hireology in Minnesota is seeking a Used Car Department Service Advisor to own the customer experience in the service lane. You will greet vehicle owners, explain repair steps, and coordinate with technicians to ensure timely service and accurate parts inventory.

You do not need automotive experience, but strong customer service, professional appearance, and clean driving record are required. The role offers growth opportunities and comprehensive benefits.