Used Car Service Advisor - Growth, Certifications & Benefits

Luthermazda; Coon Rapids (MN); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401k with Match

Paid Vacation

Growth Opportunities

Paid Training

Family Owned and Operated

Long Term Job Security

Health and Wellness

Accident & Critical Illness

HSA/Flexible Spending

Pet Insurance

Employee Discounts

State of the Art Facility

Paid Certification

Ongoing Certification

OEM Certification

Busy Shop

Job summary

Luthermazda in Minnesota is seeking a Used Car Department Service Advisor to own the customer experience in the service lane. You will be the first point of contact, greet vehicle owners, explain repair steps, and coordinate with technicians to ensure timely, accurate service.

Ideal candidates bring strong communication, organization, and teamwork, with a background in customer service or related fields. Offers include a supportive team, growth opportunities, and a focus on long-term career

Qualifications

• Organized and friendly personality required.
• Demonstrated ability to manage others and coordinate tasks.
• Excellent communication with customers and team.
• Clean driving record and willingness to pass background check.

Responsibilities

• Write-up repair orders for the Used Car Department and process using Reynolds and Reynolds DMS.
• Communicate with techs on authorized repairs.
• Provide daily inventory updates to sales managers.
• Act as liaison between techs and sales and handle Used Car Inventory questions for sales.
• Distribute work between technicians efficiently.

Skills

Organized and friendly personality

Demonstrated ability to manage others

Time management skills

Fantastic communication skills with my

Professional, well-groomed personal

Clean driving record

Pre-employment background check

Job description

Luthermazda in Minnesota is seeking a Used Car Department Service Advisor to own the customer experience in the service lane. You will be the first point of contact, greet vehicle owners, explain repair steps, and coordinate with technicians to ensure timely, accurate service.

Ideal candidates bring strong communication, organization, and teamwork, with a background in customer service or related fields. Offers include a supportive team, growth opportunities, and a focus on long-term career