(USA) Overnight Stocking Coach

Walmart; Philadelphia (Philadelphia County); On-site; USD 60,000 - 80,000; Full time

Job summary

Walmart is seeking a store manager in Philadelphia to lead teams, drive sales performance, and enhance customer service. The role involves supervising associates, managing operational processes, and ensuring compliance with company standards. Competitive benefits and educational programs are offered to associates, fostering a culture of growth and belonging.

Benefits

Performance bonuses

Health coverage

401(k)

Paid time off

Military leave pay

Tuition and fee coverage

Company discounts

Qualifications

• 2 years of college or equivalent retail experience.
• Supervisory experience required.
• Preferred: Bachelor's degree in Business Management.

Responsibilities

• Leads teams through training and collaboration.
• Drives financial performance and sales.
• Develops relationships with stakeholders and ensures compliance.

Skills

Customer Service

Team Leadership

Communication

Financial Analysis

Problem Solving

Education

2 years of college

Bachelor of Science in Business Management

Job description

Position Summary...

Leads and develops teams effectively by teaching, training, and actively listening to associates. Tours stores and provides feedback, communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicating business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, such as store community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating Profit & Loss statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrink and achieve sales and profit goals for the business area. Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and ensures a culture of belonging in the workplace. Recruits and develops qualified associates to meet staffing needs and support company growth.

Coordinates and oversees job-related activities by developing relationships with key stakeholders, supporting plans and initiatives to meet customer and business needs. Builds accountability and measures progress, identifies improvement opportunities, and demonstrates adaptability. Ensures compliance with company policies, standards of ethics, and integrity by implementing related action plans and supporting the Open Door Policy. Creates a workplace where associates feel supported, seen, and connected through a culture of belonging, fostering opportunities for all to thrive.

Builds strong, trusting relationships through effective communication, motivation, and influence. Attracts, retains, and develops talent, recognizing contributions and accomplishments. Acts with integrity by maintaining high standards of ethics and compliance, supporting Walmart’s culture and values, and making a positive impact on associates, customers, and the community. Uses data insights to make decisions, balances priorities, and considers the broader impact of plans. Displays curiosity, takes calculated risks, demonstrates resilience, and encourages continuous learning.

Walmart offers competitive pay, performance bonuses, and comprehensive benefits including health coverage, 401(k), stock purchase, paid time off, disability, company discounts, military leave pay, and more. Associates receive PTO or PPTO, which can be used for various purposes, meeting or exceeding legal requirements.

Live Better U is an educational benefit program paid by Walmart, offering programs from high school to bachelor’s degrees, including English Language Learning and certificates. Tuition, books, and fees are fully paid by Walmart. Eligibility varies by benefit and employment status.

Minimum Qualifications...

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For facilities selling firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. For facilities selling only ammunition, a current state-issued Certificate of Eligibility may be required. Associates must attend and complete all relevant training and assessments, such as Academy and Open Door trainings.

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University. Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University. Experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location...

2200 Wheatsheaf Ln, Philadelphia, PA 19137-1019, United States of America