(USA) Overnight Stocking Coach, Non-Complex

Walmart; Pennsylvania; On-site; USD 65,000 - 80,000; Full time

Job summary

A leading retail company is seeking a dynamic leader to manage store operations and develop teams. The role requires strong financial acumen, exceptional customer service skills, and the ability to foster a culture of inclusion and belonging. The ideal candidate will drive performance through effective leadership, ensuring compliance with company standards while achieving sales and profit goals. This position offers competitive pay, performance bonuses, and comprehensive health benefits, along with opportunities for personal and professional growth.

Benefits

Performance Bonuses

Comprehensive Health Benefits

401(k)

Stock Purchase Options

Paid Time Off

Education Benefits

Qualifications

• 2 years of college or equivalent experience supervising teams.
• Successful completion of required training and assessments.

Responsibilities

• Leads and develops teams effectively, ensuring high-quality customer experience.
• Drives financial performance and sales by managing budgets and controlling expenses.
• Recruits and develops qualified staff to meet staffing needs.

Skills

Leadership

Communication

Customer Service

Team Development

Financial Management

Education

Bachelor of Science in Business Management and Leadership

Job description

Position Summary...

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards by following and demonstrating the One Best Way (OBW) service model, managing customer service initiatives, and supporting community outreach programs. Ensures customer needs, complaints, and issues are resolved, develops action plans to address deficiencies, and leads process improvements for a high-quality customer experience.

Drives financial performance and sales by reviewing profit and loss statements, managing budgets, forecasting, controlling expenses, and ensuring effective merchandise presentation, inventory flow, and operational processes. Develops and implements action plans to mitigate shrinkage and achieve sales and profit goals.

Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, duty assignment, setting expectations, recognition, and fostering a culture of belonging and inclusion. Recruits and develops qualified staff to meet staffing needs and support company growth.

Coordinates and oversees activities by building relationships with stakeholders, supporting plans to meet customer and business needs, setting goals, building accountability, and measuring progress. Addresses improvement opportunities and promotes continuous learning.

Ensures compliance with policies and standards of ethics and integrity, supports the Open Door Policy, and provides guidance on business practices. Builds high-performing teams, embraces diversity, creates a supportive workplace, and fosters a culture of belonging. Builds trusting relationships, communicates effectively with positivity, and motivates teams.

Attracts, retains, and develops talent, recognizing contributions and accomplishments. Acts with integrity, maintaining high standards of ethics and compliance, supporting Walmart's values, and fostering a culture of positive impact, waste elimination, and community involvement.

Delivers results with a customer-first approach, making data-driven decisions, balancing priorities, and considering stakeholders. Demonstrates curiosity, resilience, and encourages learning from mistakes, supporting continuous improvement and technological adoption.

Walmart offers competitive pay, performance bonuses, comprehensive health benefits, 401(k), stock purchase options, paid time off, and other benefits. For more information about PTO, visit https://one.walmart.com/notices. The Live Better U program provides education benefits, covering tuition, books, and fees for various educational programs.

The annual salary range for this position is $65,000.00-$80,000.00, with potential additional compensation based on location and performance bonuses. Additional qualifications include a Bachelor of Science in Business Management and Leadership, or equivalent experience supervising teams, and successful completion of required training and assessments.

Minimum Qualifications...

2 years of college; OR 1 year of retail experience and 1 year of supervisory experience; OR 2 years of general work experience and 1 year of supervisory experience. For firearm-selling facilities, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training is required. Facilities selling only ammunition and having state-specific requirements may require a current state-issued Certificate of Eligibility. Associates must attend and complete all job-required training and assessments.

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership, and experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location...

195 N West End Blvd, Quakertown, PA 18951-2306, United States of America