(USA) Overnight Stocking Coach, Non-Complex

Walmart; Missouri; On-site; USD 50,000 - 75,000; Full time

Job summary

Walmart is seeking a leader to manage store operations in Missouri, focusing on developing team members and ensuring top-tier customer service. Candidates should possess strong leadership skills, be able to drive financial performance, and adapt to changing environments, all while upholding the company’s standards and values. This role also involves mentoring associates and supporting their growth within a high-performing team.

Benefits

Competitive pay

Performance bonuses

Health benefits

401(k) plan

Stock purchase options

Paid time off

Education benefits

Qualifications

• 2 years’ college or relevant work and supervisory experience required.
• Proven leadership in retail and team management essential.

Responsibilities

• Lead and develop teams by teaching and providing feedback.
• Manage financial performance and sales initiatives.
• Ensure customer needs are effectively met.

Skills

Customer Service

Team Leadership

Financial Management

Adaptability

Education

2 years’ college

Bachelor of Science in Business Management

Job description

Position Summary...

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, such as store community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating profit/loss statements, managing budgets, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrinkage and achieve sales and profit goals. Provides supervision and development opportunities for hourly associates through hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and ensures a culture of belonging in the workplace. Recruits and develops qualified associates to meet staffing needs and support company growth.

Coordinates, completes, and oversees job-related activities by developing relationships with key stakeholders, supporting plans and initiatives, and building accountability for achieving results. Identifies and addresses improvement opportunities, demonstrates adaptability, and promotes continuous learning. Ensures compliance with company policies and standards of ethics and integrity by implementing related action plans and supporting the Open Door Policy.

Respect the Individual: Builds high-performing teams, embraces differences, and creates a workplace where associates feel supported and connected. Builds strong relationships, communicates effectively, and motivates others. Attracts, retains, and develops talent, recognizing contributions and accomplishments.

Act with Integrity: Maintains high standards of ethics and compliance, models Walmart values, and supports our culture. Holds self and others accountable, supports Walmart’s goal of becoming a regenerative company by making a positive impact, and fosters a sense of belonging.

Serve Our Customers and Members: Delivers results with a customer-first approach, making decisions based on data insights, balancing priorities, and considering all stakeholders. Applies business models to plans and adapts to customer needs.

Strive for Excellence: Demonstrates curiosity, resilience, and a desire to learn. Encourages innovation, supports change, and drives continuous improvement.

Walmart offers competitive pay, performance bonuses, health benefits, 401(k), stock purchase, paid time off, and other benefits to support associates’ well-being.

For more information about PTO, visit https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program covering various educational opportunities, with eligibility requirements based on employment status and other factors.

Minimum Qualifications...

2 years’ college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience. For firearm-selling facilities, successful completion of a firearms-specific CBC and training is required. Associates must attend and complete all required trainings.

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership, and experience supervising 5 or more direct reports with responsibilities in performance management, mentoring, hiring, and firing.

Primary Location...

1201 Grindstone Pkwy, Columbia, MO 65201-3741, United States of America